Quality Operations Supervisor: GMP-Driven Impact

PCI TRGR Penn Pharmaceutical Services Ltd; Illinois; On-site; USD 63,000 - 71,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Flexible spending account

401(k)

Job summary

PCI Pharma Services is seeking a Quality Assurance Operations Manager to uphold cGMP‑compliant standards across QA auditing, production inspection, and quality systems. You will lead QA Auditors, coordinate packaging inspections, and drive continuous improvement through SOP and KQA adherence, ensuring customer requirements are met with accurate documentation and timely escalation of deviations.

The role emphasizes training, cross‑department collaboration, and data‑driven quality health checks to

Qualifications

• Bachelor's Degree in a related field and/or 1-5 years related experience.
• College Level Mathematical Skills
• Intermediate Computer Skills: ability to perform more complex computer tasks and has knowledge of various computer programs.
• Full Professional Proficiency: speak, read, and write fluently and accurately on all levels pertinent to professional needs.
• High Reasoning: ability to solve practical problems with concrete variables.
• Ability to interpret a variety of instructions provided in various forms.
• High Standard of Report Writing
• Ability to work independently and/or as part of a team.

Responsibilities

• Coordinates the daily activities of QA Auditors.
• Assists with daily activities of Production Inspection personnel for packaging.
• Implements inspection criteria and testing to standardize processes.
• Helps resolve quality issues with other departments and customers.
• Provides continuous training via SOPs, cGMP, and customer requirements.
• Review records for accuracy and compliance.
• Ensure customer requirements and quality standards are met in daily paperwork.
• Oversees pest control and environmental monitoring programs.
• May participate in disciplinary actions and carry out investigations.

Skills

Bachelor's Degree

Mathematical skills

Advanced computer skills

Professional proficiency

Analytical reasoning

Report writing

Education

Bachelor's Degree in related field

Tools

Office software

Job description

PCI Pharma Services is seeking a Quality Assurance Operations Manager to uphold cGMP‑compliant standards across QA auditing, production inspection, and quality systems. You will lead QA Auditors, coordinate packaging inspections, and drive continuous improvement through SOP and KQA adherence, ensuring customer requirements are met with accurate documentation and timely escalation of deviations.

The role emphasizes training, cross‑department collaboration, and data‑driven quality health checks to