Quality Account Manager — Global Quality Lead

PCI Pharma Services; Philadelphia (Philadelphia County); On-site; USD 90,000 - 130,000; Full time

Job summary

PCI Pharma Services in Philadelphia seeks a Quality Account Manager to lead a customer‑focused quality team. You will align team activities with site quality standards and drive delivery of quality product on time and within budget.

Strong leadership, coaching, and cross‑functional collaboration are essential to succeed. The role requires managing quality metrics, supporting customer audits, and guiding investigations and CAPAs while partnering with the Business Unit Manager to achieve strategic

Qualifications

• Bachelor's degree and 7–10 years of relevant experience.
• Experience leading a Quality account team and cross‑functional collaboration.
• Knowledge of cGMP requirements, quality systems, and audits.

Responsibilities

• Select, supervise, coach, develop and retain a team of associates.
• Ensure appropriate team structure and headcount to meet commitments.
• Set goals aligned with Customer Focused Team and customer requirements.

Skills

Team leadership

Quality management

Employee development

Performance management

Education

Bachelor's degree

Job description

PCI Pharma Services in Philadelphia seeks a Quality Account Manager to lead a customer‑focused quality team. You will align team activities with site quality standards and drive delivery of quality product on time and within budget.

Strong leadership, coaching, and cross‑functional collaboration are essential to succeed. The role requires managing quality metrics, supporting customer audits, and guiding investigations and CAPAs while partnering with the Business Unit Manager to achieve strategic