Qualified Solution Engineer

salesforce.com, inc.; California (MO); On-site; USD 113,330 - 151,550; Full time

Benefits offered by this job

Medical, dental, vision insurance

Paid parental leave

Employee stock purchasing program

Job summary

salesforce.com, inc. is looking for a Qualified Solutions Engineer to showcase products through world-class demonstrations. You will collaborate with diverse teams, focusing on customer success by understanding their needs and providing technical solutions.

This role requires a Bachelor's degree, at least 5 years of relevant experience, and a strong background in Salesforce CRM. Benefits include a competitive salary and wellness programs, ensuring a supportive work environment.

Qualifications

• 5+ years of relevant Solutions Engineering experience.
• Experience in Salesforce CRM and marketing automation.
• Ability to understand customer business goals.

Responsibilities

• Deliver world-class product demonstrations.
• Provide technical responses to Security Questionnaires.
• Translate product feedback to Product and Engineering teams.

Skills

Salesforce CRM experience

Excellent communication skills

Solution sales driven

Ability to relate complex concepts

Programming experience

Education

Bachelor's Degree

Tools

Salesforce

Marketing automation tools

Data enrichment tools

Job description

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword – it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

The Opportunity

Qualified Solutions Engineers act as the tip of the spear for our Go‑to‑Market (GTM) team. SEs are focused on delivering world‑class product demonstrations, driving product development based on market feedback, and building scalable solutions for the entire GTM team. You'll work closely with Account Executives, but you'll also partner with Qualified Success Architects and Support to figure out where gaps are and how they may be filled by collaborative efforts. We're looking for an A+ player that will help make the most of the incredible market opportunity that lies ahead. Your work will be critical for the success of our customers and our company.

What You’ll Be Doing

• Showcasing Qualified to prospective customers with world‑class product demonstrations. Think: custom demos, discovery demos, and technical workshops on the scale of ~15 per week.
• Become a subject matter expert on Qualified's capabilities, customer stories, and best practices
• Build a deep understanding of Salesforce architecture, marketing automation, data enrichment, and other high‑leverage technologies
• Own the technical discovery and qualification process for Qualified prospects and provide guidance on technical deal strategy
• Partner with Account Executive teams to identify customer business goals, needs, and pains
• Provide technical responses to Security Questionnaires
• Write technical blog content about Qualified capabilities
• Act as the voice of the customer by translating, aggregating, and representing product feedback to the Product and Engineering teams
• Monitor industry news on technology products, partners, and competitors to ensure you and your team provide a deep ecosystem expertise

Qualifications

• Bachelor's Degree
• 5+ years of relevant Solutions Engineering experience
• Experience in Salesforce CRM, marketing automation, and data enrichment
• Excellent communication skills and polished presenter
• Seamlessly relate complicated concepts to non‑technical people while maintaining the ability to speak credibly to highly technical people.
• Solution sales driven and a clear understanding of the business value
• Proven experience providing pragmatic solutions to a complex set of customer requirements that lead to winning the deal.
• You feel comfortable leading presentations and demos of our platform to large groups, both technical and non‑technical.
• Ability to hear customer pains, identify root‑cause analysis in real‑time and tie business problems to Qualified's technical solutions with an understanding of technology value propositions.
• Proven capacity to quickly absorb new concepts and technologies.
• Perform well under uncertain, high pressure, and high impact conditions.
• Bonus: Documented programming experience (frontend or backend programming languages. Apex is a plus!)

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via the Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law.

In the United States, compensation offered will be determined by factors such as location, job level, job‑related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role in those locations is $124,670 - $166,810 per year. The typical base salary range for this position is $113,330 - $151,550 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.