Qualified Solution Engineer

Salesforce; Los Angeles (CA); On-site; USD 124,670 - 166,810; Full time

Benefits offered by this job

Medical benefits

401(k) plan

Paid parental leave

Job summary

Salesforce is hiring a Qualified Solutions Engineer located in Los Angeles. This role involves delivering high-quality product demos and collaborating with account executives to meet customer needs. Ideal candidates should have at least 5 years' experience in Solutions Engineering, particularly with Salesforce CRM.

The company provides a competitive salary range of $124,670 to $166,810 annually, reflecting market practices in California. Salesforce also offers comprehensive benefits, including medical and retirement plans.

Qualifications

• 5+ years of relevant Solutions Engineering experience.
• Experience in Salesforce CRM, marketing automation, and data enrichment.
• Ability to engage both technical and non-technical audiences.

Responsibilities

• Deliver product demonstrations to clients.
• Partner with account executives to identify customer needs.
• Translate product feedback for engineering teams.

Skills

Solutions Engineering experience

Salesforce CRM experience

Excellent communication skills

Technical presentation skills

Problem-solving skills

Education

Bachelor's Degree

Tools

Salesforce

Apex

Job description

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

The Opportunity

Qualified Solutions Engineers act as the tip of the spear for our Go-to-Market team. SEs are focused on delivering world-class product demonstrations, driving product development based on market feedback, and building scalable solutions for the entire GTM team. You’ll work closely with Account Executives, and also partner with Qualified Success Architects and Support to identify gaps and fill them collaboratively. We’re looking for an A+ player that will help make the most of the incredible market opportunity that lies ahead. Your work will be critical for the success of our customers and our company.

What You'll Be Doing

• Showcasing Qualified to prospective customers with world-class product demonstrations. Think: custom demos, discovery demos, and technical workshops on the scale of ~15 per week.
• Become a subject matter expert on Qualified’s capabilities, customer stories, and best practices.
• Build a deep understanding of Salesforce architecture, marketing automation, data enrichment, and other high-leverage technologies.
• Own the technical discovery and qualification process for Qualified prospects and provide guidance on technical deal strategy.
• Partner with Account Executive teams to identify customer business goals, needs, and pains.
• Provide technical responses to Security Questionnaires.
• Write technical blog content about Qualified capabilities.
• Act as the voice of the customer by translating, aggregating, and representing product feedback to the Product and Engineering teams.
• Monitor industry news on technology products, partners, and competitors to ensure you and your team provide a deep ecosystem expertise.

Qualifications

• Bachelor's Degree.
• 5+ years of relevant Solutions Engineering experience.
• Experience in Salesforce CRM, marketing automation, and data enrichment.
• Excellent communication skills and polished presenter.
• Seamlessly relate complicated concepts to non-technical people while maintaining the ability to speak credibly to highly technical people.
• Solution sales driven and a clear understanding of the business value.
• Proven experience providing pragmatic solutions to a complex set of customer requirements that lead to winning the deal.
• You feel comfortable leading presentations and demos of our platform to large groups, both technical and non-technical.
• Ability to hear customer pains, identify root-cause analysis in real-time and tie business problems to Qualified’s technical solutions with an understanding of technology value propositions.
• Proven capacity to quickly absorb new concepts and technologies.
• Perform well under uncertain, high pressure, and high impact conditions.
• Bonus: Documented programming experience (frontend or backend programming languages. Apex is a plus!).

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Equal Opportunity Employer Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Compensation and Benefits

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $113,330 - $151,550 annually. There is a different range applicable to specific work locations. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role in those locations is $124,670 - $166,810 per year. Your recruiter can share more about the specific salary range for the job location during the hiring process. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.