Qualified Professional (QP) – Mental Health & Substance Services

New Phoenix LLC; Wilson (NC); Hybrid; USD 30,000 - 39,000; Part time

Job summary

New Phoenix, LLC in Wilson, NC, seeks a Qualified Professional (QP) in Behavioral Health on a part-time, hybrid basis. You will anchor client care coordination, shape PCPs, drive interventions, and ensure NC Medicaid standards are met in collaboration with the Clinical Director.

The role requires a Master’s degree in a human services field, at least 2 years of post‑Master’s supervised experience, crisis de‑escalation skills, and a clean driving record.

Qualifications

• Master’s degree in a human services field is required.
• 2+ years of post‑Master’s degree supervised clinical experience.
• Crisis de-escalation and risk assessment experience essential.
• Familiarity with NC Medicaid clinical coverage policies required.
• Clean driving record and ability to pass background check and drug screen.

Responsibilities

• Develop, implement, and maintain PCPs and personalized care plans.
• Deliver substance abuse interventions, psychoeducation, relapse prevention, and skills training.
• Conduct timely risk assessments and de-escalate crises; implement safety plans.
• Coordinate referrals; link clients with community resources; support care transitions.
• Maintain audit-ready clinical documentation in the EHR system.
• Collaborate in multidisciplinary treatment team meetings and supervision sessions.

Skills

Crisis management

Risk assessment

Communication

Organization

Compassionate care

Education

Master’s degree in human services

Job description

Qualified Professional (QP) – Behavioral Health

Job Type: Part-Time

Location: Wilson, NC — Hybrid (2–3 days in-office)

Who We Are

At New Phoenix, LLC, we don't just offer services—we spark transformation. We believe every individual deserves compassionate, person-centered support on their journey toward stability, recovery, and independence. Our mission-driven team is dedicated to delivering high-quality behavioral health care that truly empowers individuals and strengthens our local communities. If you're ready to make a profound, daily impact, you belong here.

About the Role

As our Qualified Professional (QP), you will be the anchor of client care coordination—shaping individualized service plans, driving direct behavioral interventions, and navigating critical moments with confidence. Working closely with our Clinical Director and multidisciplinary teams, you will ensure our care exceeds NC Medicaid standards while championing best practices in behavioral health.

Responsibilities

• Craft Impactful Plans: Develop, implement, and maintain comprehensive Person-Centered Plans (PCPs) and personalized care strategies tailored to each client’s unique recovery journey.
• Drive Recovery & Skill-Building: Deliver targeted, evidence-based substance abuse interventions, psychoeducation, relapse prevention, and daily living skill-building.
• Manage Crises with Compassion: Conduct timely risk assessments, de-escalate acute emotional or behavioral crises, and execute emergency safety plans seamlessly.
• Connect & Coordinate: Manage complex referrals, link clients with vital community resources, and facilitate smooth, supportive care transitions.
• Ensure Excellence: Maintain timely, audit-ready clinical documentation and client records within our Electronic Health Record (EHR) system.
• Collaborate & Grow: Bring your voice to multidisciplinary treatment team meetings, utilization reviews, and collaborative clinical supervision sessions.

Qualifications

• NC Credentialing: Must strictly meet North Carolina Qualified Professional (QP) standards for MH/SUD under 10A NCAC 27G .0104, holding a Master’s degree in a human services field.
• Clinical Experience: At least 2 years of post-Master's degree accumulated supervised experience providing direct clinical care, treatment planning, and substance abuse support.
• Crisis & Clinical Fluency: A proven background in crisis de-escalation, risk assessment, and personalized treatment planning.
• Regulatory Know-How: Solid familiarity with NC Medicaid clinical coverage policies and Person-Centered Planning rules.
• The Right Soft Skills: Outstanding communication, a highly organized approach, and a deeply compassionate, professional demeanor suited for a dynamic hybrid workspace.
• Core Requirements: A valid NC driver’s license with a clean driving record, reliable transportation, and the ability to clear a background check and drug screen.

Reasons to Join New Phoenix, LLC

• Invest in Your Career: Benefit from regular individual and group clinical supervision hours designed to support your path toward advanced licensure.
• Continuous Growth: Access ongoing professional development and continuing education opportunities.
• A Culture That Cares: Join a collaborative, values-driven team where your expertise is respected, your well-being matters, and your work truly changes lives.

New Phoenix, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.