Qualified Professional-Day Program

The Enrichment Center an affiliated Chapter of Arc; Winston-Salem (NC); On-site; USD 52,000 - 78,000; Full time

Job summary

The Enrichment Center an affiliated Chapter of Arc is seeking a Program Coordinator / Qualified Professional in Winston-Salem, NC. You will oversee staff, guide individuals, and promote independence across I/DD and Dual Diagnosis programs.

Lead clinical oversight, mentor staff, and coordinate resources to ensure high-quality services. This role emphasizes collaboration, compliance, and growth within a mission-driven team.

Qualifications

• Must be a Qualified Professional in I/DD.
• Bachelor’s or Master’s degree in a related human service field (with relevant experience).
• Experience in MH/DD/SAS systems preferred.
• Strong organizational, planning, and communication skills.
• Proficient in standard office software and equipment.

Responsibilities

• Provide clinical oversight and guidance to staff and individuals receiving services.
• Facilitate personal growth and independence through staff training and mentorship.
• Advocate for service recipients, ensuring their needs and goals are prioritized.
• Organize and coordinate staff and program resources.
• Ensure quality and timeliness of documentation.
• Communicate professionally with families, guardians, staff, and stakeholders.
• Participate in committees and help foster agency growth and sustainability.
• Stay current with mandated training and best practices.
• Support operational efficiency and fiscal responsibility.
• Use your knowledge of assessments, interventions, and outcome evaluations to improve programs.
• Maintain compliance with program licensure, certification standards, and all regulatory guidelines.
• Mentor staff in behavior management, positive reinforcement, and mission-driven practices.

Skills

Leadership

Mentorship

Advocacy

Communication

Education

Bachelor’s or Master’s degree in a related human service field

Job description

Position:Qualified Professional-Day Program

Location: Winston Salem, NC

Job Id:553

# of Openings:1

Join Our Team as a Program Coordinator / Qualified Professional!

Make a Lasting Impact | Empower Individuals | Build a Meaningful Career

Are you passionate about helping individuals with disabilities live their best lives? Do you want a role where your expertise truly makes a difference and where long-term growth is possible? If so, we’d love to meet you!

As a Program Coordinator / Qualified Professional, you’ll be at the heart of our I/DD and Dual Diagnosis programs, guiding staff, supporting individuals, and creating opportunities for independence and personal growth. This isn’t just a job — it’s a chance to build a meaningful career while changing lives every day.

What You’ll Do

Leadership & Support

Provide clinical oversight and guidance to staff and individuals receiving services

Facilitate personal growth and independence through staff training and mentorship

Advocate for service recipients, ensuring their needs and goals are always prioritized

Organize and coordinate staff and program resources

Ensure quality and timeliness of documentation

Community & Collaboration

Communicate professionally with families, guardians, staff, and stakeholders

Participate in committees and help foster agency growth and sustainability

Stay current with mandated training and best practices

Support operational efficiency and fiscal responsibility

Clinical Expertise

Use your knowledge of assessments, interventions, and outcome evaluations to improve programs

Maintain compliance with program licensure, certification standards, and all regulatory guidelines

Mentor staff in behavior management, positive reinforcement, and mission-driven practices

Who You Are

Empathetic, passionate, and mission-driven

Accountable, self-motivated, and a strong team player

Creative, solution-focused, and skilled at fostering independence

An exemplary role model and advocate for individuals with disabilities

Education & Experience

Must be a Qualified Professional in I/DD

Bachelor’s or Master’s degree in a related human service field (with relevant experience)

Experience in MH/DD/SAS systems preferred

Strong organizational, planning, and communication skills

Proficient in standard office software and equipment

Why You’ll Love Working With Us

Long-term career opportunities with growth potential

Make a real difference in the lives of individuals and families

Be part of a mission-driven, supportive team

Work in a professional, engaging, and dynamic environment

Participate in committees, projects, and initiatives that shape the future of the agency

Physical & Work Environment

This role primarily operates in a professional office but may require occasional visits to program sites. Some standing, walking, lifting up to 50 pounds, and after-hours meetings may be necessary.

Join Us in Making a Difference

If you’re passionate about helping individuals thrive, ready to take on a leadership role, and want a career with purpose and longevity —