Qualified Professional-Day Program

The Enrichment Center - Affilated Chapter of The ARC; Winston-Salem (NC); On-site; USD 55,000 - 75,000; Full time

Job summary

The Enrichment Center - Affilated Chapter of The ARC in Winston-Salem seeks a Program Coordinator / Qualified Professional to lead staff, support individuals with I/DD and dual diagnosis, and promote independent living.

You will oversee assessments, training, documentation, and collaboration with families, while ensuring compliance and mission-driven practice in a respectful, professional environment.

Qualifications

• Must be a Qualified Professional in I/DD.
• Bachelor’s or Master’s degree in a related human service field with relevant experience.
• Experience in MH/DD/SAS systems preferred.
• Strong organizational, planning, and communication skills.
• Proficient in standard office software and equipment.

Responsibilities

• Provide clinical oversight and guidance to staff and individuals receiving services.
• Facilitate personal growth and independence through staff training and mentorship.
• Advocate for service recipients, ensuring their needs and goals are prioritized.
• Organize and coordinate staff and program resources.
• Ensure quality and timeliness of documentation.
• Communicate professionally with families, guardians, staff, and stakeholders.

Skills

Empathy

Leadership

Communication

Teamwork

Education

Bachelor’s or Master’s degree in a related human service field

Tools

Office software

Job description

Join Our Team as a Program Coordinator / Qualified Professional!

Make a Lasting Impact | Empower Individuals | Build a Meaningful Career

Are you passionate about helping individuals with disabilities live their best lives? Do you want a role where your expertise truly makes a difference and where long-term growth is possible? If so, we’d love to meet you!

As a Program Coordinator / Qualified Professional, you’ll be at the heart of our I/DD and Dual Diagnosis programs, guiding staff, supporting individuals, and creating opportunities for independence and personal growth. This isn’t just a job — it’s a chance to build a meaningful career while changing lives every day.

What You’ll Do

Leadership & Support

• Provide clinical oversight and guidance to staff and individuals receiving services
• Facilitate personal growth and independence through staff training and mentorship
• Advocate for service recipients, ensuring their needs and goals are always prioritized
• Organize and coordinate staff and program resources
• Ensure quality and timeliness of documentation

Community & Collaboration

• Communicate professionally with families, guardians, staff, and stakeholders
• Participate in committees and help foster agency growth and sustainability
• Stay current with mandated training and best practices
• Support operational efficiency and fiscal responsibility

Clinical Expertise

• Use your knowledge of assessments, interventions, and outcome evaluations to improve programs
• Maintain compliance with program licensure, certification standards, and all regulatory guidelines
• Mentor staff in behavior management, positive reinforcement, and mission-driven practices

Who You Are

• Empathetic, passionate, and mission-driven
• Accountable, self-motivated, and a strong team player
• Creative, solution-focused, and skilled at fostering independence
• An exemplary role model and advocate for individuals with disabilities

Education & Experience

• Must be a Qualified Professional in I/DD
• Bachelor’s or Master’s degree in a related human service field (with relevant experience)
• Experience in MH/DD/SAS systems preferred
• Strong organizational, planning, and communication skills
• Proficient in standard office software and equipment

Why You’ll Love Working With Us

• Long-term career opportunities with growth potential
• Make a real difference in the lives of individuals and families
• Be part of a mission-driven, supportive team
• Work in a professional, engaging, and dynamic environment
• Participate in committees, projects, and initiatives that shape the future of the agency

Physical & Work Environment

This role primarily operates in a professional office but may require occasional visits to program sites. Some standing, walking, lifting up to 50 pounds, and after-hours meetings may be necessary.

Join Us in Making a Difference

If you’re passionate about helping individuals thrive, ready to take on a leadership role, and want a career with purpose and longevity —