Qualified Professional

3M's Services LLC; Bluefield (WV); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Modern Office Setting

Opportunities for Growth

Field Work

Job summary

3M's Services LLC in West Virginia seeks an experienced Qualified Professional to oversee ADW/IDDW waiver services. You will manage caseloads, supervise Direct Support Professionals, and ensure quality, compliant service delivery across community settings.

The role emphasizes leadership, accountability, and person-centered care with travel to service locations as required.

Qualifications

• Bachelor's degree in a human services-related field is required.
• Must meet WV Medicaid waiver qualifications.
• Experience supporting individuals with IDD, older adults, or physical/behavioral needs.
• Experience supervising direct care staff or managing a caseload preferred.
• Knowledge of Medicaid waiver services, person-centered planning, and documentation requirements.
• Strong organizational, communication, and leadership skills.
• Valid driver’s license and ability to travel to service locations.

Responsibilities

• Caseload management: oversee members, monitor service delivery, ensure goals are met.
• Staff supervision: provide coaching, guidance, and performance oversight to DSPs.
• Service coordination: collaborate with members, families, guardians, case managers, and providers to ensure continuity of care.
• Compliance & documentation: ensure records are accurate, timely, and Medicaid-compliant.
• Quality assurance: conduct monitoring, service reviews, and follow-ups.
• Staff development: support DSP onboarding and training, competency development, policy adherence.
• Risk management: identify and address safety, service delivery, staffing, and regulatory issues.

Skills

Leadership

Communication

Organization

Travel-ready

Education

Bachelor's degree

Job description

Founded in 2022, 3M's Services LLC (Michelle's Mindful Movements) is a mission-driven agency providing high-quality support to individuals with intellectual and developmental disabilities (IDD) and mental health diagnoses across North Carolina.

Inspired by the founder's late sister, Tamara Michelle Martin, our company was built on a foundation of compassion, integrity, and purpose. Every service we provide is a reflection of our commitment to "Making the Impossible Possible" empowering individuals to live with dignity, independence, and opportunity.

Our motto, "Making the Impossible Possible, " is more than words - it is how we approach every individual, every family, and every challenge. Whether it's residential support, respite care, peer support, or employment assistance, our team shows up with compassion, patience, and the drive to make a real difference.

Why Choose Us:

• Modern Office Setting that fosters collaboration and creativity
• Opportunities for Growth : We are committed to helping you grow both professionally and personally
• Field Work that lets you make a direct impact on the lives of individuals in your community

3M's Services LLC is seeking an experienced and dedicated Qualified Professional (QP) to support our growing West Virginia operations. This position will provide oversight of services delivered through the Aged & Disabled Waiver (ADW) and Intellectual/Developmental Disabilities Waiver (IDDW) programs.

The Qualified Professional will be responsible for managing an assigned caseload, supervising Direct Support Professionals (DSPs), ensuring quality service delivery, and maintaining compliance with West Virginia Medicaid waiver requirements.

We are looking for a motivated professional who demonstrates strong leadership, accountability, and a commitment to person-centered care.

Key Responsibilities

• Caseload Management: Oversee assigned members, monitor service delivery, and ensure individualized needs and goals are being met.
• Staff Supervision: Provide direct supervision, guidance, coaching, and performance oversight to DSPs.
• Service Coordination: Collaborate with members, families, guardians, case managers, and other providers to ensure continuity of care.
• Compliance & Documentation: Ensure service documentation, progress notes, and required records are accurate, timely, and compliant with Medicaid requirements.
• Quality Assurance: Conduct routine monitoring, service reviews, and follow-ups to maintain quality standards.
• Staff Development: Support DSP onboarding, training, competency development, and adherence to agency policies.
• Risk Management: Identify and address concerns involving member safety, service delivery, staffing, and regulatory compliance.

Qualifications

• Bachelor's degree in a human services-related field, or non-human services related field required.
• Must meet applicable West Virginia Medicaid waiver qualifications for assigned responsibilities.
• Experience supporting individuals with intellectual developmental disabilities, older adults, or individuals with physical disabilities &/or behavioral needs.
• Previous experience supervising direct care staff or managing a human services caseload preferred.
• Knowledge of Medicaid waiver services, person-centered planning, and documentation requirements.
• Strong organizational, communication, and leadership skills.
• Ability to work independently, prioritize responsibilities, and maintain compliance standards.
• Valid driver's license and ability to travel to service locations as required.

Why Join 3M's Services LLC?

At 3M's Services LLC, our mission is "Making the Impossible Possible." We are committed to delivering quality, person-centered services while creating an environment where employees are supported, empowered, and held to high professional standards.

As we expand into West Virginia, this position offers an opportunity to help establish and strengthen our waiver programs while making a meaningful difference in the lives of the individuals we serve