Qualified Bilingual Licensing Clerk

Maryland Judiciary; Maryland; On-site; USD 47,000 - 58,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

Paid holidays

Tuition assistance

Continuing education programs

Employee assistance programs

State Retirement and Pension plans

Job summary

The Maryland Judiciary seeks a Qualified Bilingual Licensing Clerk for the License Division in Anne Arundel County. The role handles licensing processes, notary commissions, and civil ceremonies in English and Spanish, while ensuring accurate fee calculations and customer service.

Responsibilities include assisting the public, processing licenses, and performing administrative tasks in a fast-paced court environment with emphasis on bilingual communication and compliance with Maryland law.

Qualifications

• High school diploma or GED.
• Bachelor’s Degree may substitute the required work experience.

Responsibilities

• Performs clerical work and provides service to licensing customers in English and Spanish.
• Prepares and issues licenses, notary commissions, and special police commissions.
• Reviews license applications and collects fees and taxes.
• Performs Civil Marriage ceremonies in English and Spanish.
• Researches historical information for certified copies and manages mail flow.

Skills

Bilingual communication

English & Spanish proficiency

Policy and procedure knowledge

Cash handling

Customer service

Multitasking

Education

High school diploma

Bachelor's degree substitute

Paralegal/Associates degree substitute

Paralegal certificate substitute

Tools

FileMaker Pro

MiM (Marriage in Maryland)

Microsoft Office 365 Outlook/SharePoint

E-License system

SDAT information retrieval

MUNIS

Pitney Bowes SendPro

Job description

Job Title

Qualified Bilingual Licensing Clerk

Division/Department

License Division

Closing Date

September 18, 2026

Location

Anne Arundel County Circuit Court, Annapolis, Maryland

Salary

$52,334

FLSA Status

Non-Exempt

At Will

No

Position Type

Regular Full time

Benefits

The Maryland Judiciary offers a generous benefit package including medical, dental, vision, life insurance, paid time off, paid holidays, tuition assistance, continuing education programs, employee assistance programs, and State Retirement and Pension plans.

Maryland Judiciary Benefits (mdcourts.gov)

About the Maryland Court System | Maryland Courts (mdcourts.gov)

salaryrangesfy27.pdf

Essential Job Functions

The Bilingual Licensing Clerk performs clerical work and provides service to licensing customers in English and Spanish for Anne Arundel County Circuit Court. Prepares and issues various types of licenses, notary commissions, and special police commissions in accordance with department procedures and the Annotated Code of Maryland. Reviews license applications to determine whether application requirements are met; collects associated fees and taxes. Performs marriage ceremonies in English and Spanish as needed. Prepares and issues various business licenses, marriage licenses and ceremonies, notary commissions, and special police commissions by calculating appropriate fees and taxes using schedule of fees. Making arithmetic computations to ensure proper revenue collection. Operates cash register system. Processes charges and payments by compiling a checkout report each day. Assists the public and attorneys, in English and Spanish, by providing procedural information about licenses via telephone and at the counter. Performs Civil Marriage ceremonies in English and Spanish. Administers oaths for Special Police and Notary Public Commissions; processes Marriage Applications. Researches historical information used to prepare certified copies. Provides customer service at the Information Desk by assisting and directing customers with all court related inquiries both in person and via telephone in a fast paced, highly interactive environment. Assists with the flow of incoming and outgoing mail for the Clerks Office using Send Suite Live and the Pitney Bowes postage meter.

Minimum Qualifications

• Education: High school diploma (or GED equivalent).
• Experience: One (1) year of general clerical experience.

Note

A Bachelors Degree may substitute the required work experience.

A Paralegal/Associates Degree or 60 college credits may substitute the required work experience.

A Paralegal Certificate May Substitute The Required Work Experience.

Spanish Proficiency Assessments

Selected candidates will be required to complete 2 Spanish proficiency assessments as part of the recruitment process. The first assessment will be administered virtually as part of the screening process. A minimum score of 80% must be achieved to continue with the recruitment process. The second assessment will be conducted as part of the interview process. Candidates will be required to obtain a minimum score of 10 on ALTA Proficiency Exam before an official offer of employment will be made.

Knowledge

• General office practices, procedures, and equipment.
• Knowledge of various licenses issued by the court.
• Knowledge of judicial policies, procedures, and forms.
• Basic English and arithmetic to include, but not limited to, spelling, punctuation, addition, subtraction, multiplication, and division.

Skill In

• Communicating information effectively in English and Spanish.
• Applying job-related terminology, codes, policies, procedures, rules, regulations, and laws.
• Analyzing records, reports, and other business documents and noting details and facts pertinent to this assignment with accuracy and attention to detail.
• Cash handling and cashiering procedures
• Customer service and problem-solving
• Multi-tasking and time management

Ability To

• Proficiently speak, read, and write in Spanish.
• Ability to assist and provide information to Spanish-speaking customers in Spanish
• Ability to communicate clearly, tactfully, and effectively with judges, the public, outside agencies, attorneys, and other court officials and personnel, both verbally and in writing.
• Accurately convey basic legal and procedural information in Spanish, without giving legal advice.
• Use standard office and business equipment including, but not limited to, personal computers, word processing, spreadsheets, database software, copier, microfilm machine, register, scanner, fax, etc.
• Understand and carry out complex verbal and written instructions.
• Multitask, adjust to situations quickly, set priorities, and handle pressure in a fast-paced environment.
• Exercise independent judgment in interpreting and applying appropriate policy, procedure, rule, law, and/or regulation to a situation.
• Ability to learn and apply job related terminology, codes, policies, procedures, rules, regulations, and laws as required.
• Ability to understand job functions of other related agencies (federal, state, and local).
• Ability to calculate figures and amounts such as fees, taxes, discounts, interest, commissions, proportions, and percentages.
• Ability to read and interpret documents and procedure manuals.

Physical Requirements

Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work.

Equipment, Machinery And Tools

Personal computer. Most Land Records/License and Miscellaneous Lien functions are performed on a PC.

Scanners. Image documents

Calculator. compute tax and fee calculations. Calculate revenue collections.

NCRS Cash Register System. daily intake and balance of cash, checks and credit card sales

Credit Card Machine. marriage license and ceremony sales

Copier/Fax machine. make various copies and correspondence

Multi-line telephone. communication. Language-line Interpreter telephone used to translate

Pitney Bowes SendPro -mail management software system. Pitney Bowes postage meter machine application of postage on outgoing mail

Software And Computer Skills

• FileMaker Pro-relational database management of Marriage Licenses, Certified Copies of Marriages and Notary Public Certifications.
• MiM. Marriage in Maryland database management of Marriage Licenses, Certified Copies of Marriages
• Microsoft Office- 365 Outlook-SharePoint NCRS collection and validation of funds
• E-License Business license issuance system and database. SDAT information retrieval for land records and licenses. MUNIS Anne Arundel County database for information retrieval
• Pitney Bowes SendPro -mail management software system. Pitney Bowes postage meter software application of postage on outgoing mail

Selection Process

Your application package will be used to determine your eligibility, qualifications, and ranking for this position. If you are determined to be ineligible or not qualified, your application will receive no further consideration. It is essential that you provide complete and accurate information on your application. Please report all related education, experience, dates, and hours of work. If you have held more than one (1) position at the same employer, you must list each position that you held, the length of time that you held each position, and the corresponding duties. Description of duties that state, "see resume" will negatively impact consideration for this position. Applicants will not be contacted for additional information. Only applicants considered for this position will be contacted.

Complete applications must be submitted by the closing date. Information submitted after this date will not be added. Incomplete applications will not be accepted. Resumes will not be accepted in lieu of a completed application.

For further information please contact Talent Acquisition at [e-mail].

Equal Opportunity

The Maryland Judiciary is an equal-opportunity employer committed to fostering a workplace culture of diversity, equity, inclusion, and belonging. We do not discriminate on the basis of race, color, religion, age, sex, pregnancy, marital status, national origin, military or veteran status, physical or mental disability, familial status, genetic information, gender identity or expression, sexual orientation, or any other characteristic protected by State or federal law. Applicants who need an ADA Accommodation during the application and/or interview process should send their request via email to [e-mail] or call 410-260-1732. The Maryland Judiciary is a drug-free workplace. Applicants must be United States citizens or eligible to work in the United States.

Please find the Maryland Judiciary's equal employment opportunity policy here: Policy Prohibiting Discrimination, Harassment, and Retaliation.