QSR Team Member

Houchens Food Group; Prospect (KY); On-site; USD 17,000 - 22,000; Full time

Job summary

Houchens Food Group is seeking a QSR Team Member to greet guests, prepare products, and uphold food safety standards. You will handle cash, operate the POS system, and maintain a clean, efficient restaurant environment.

Ideal candidates will be able to upsell, communicate menu items clearly, and perform light paperwork as needed. Full-time or part-time roles vary by location and shifts include day, night, and weekends.

Qualifications

• Greet guests and serve orders with excellent service.
• Understand and explain menu items accurately.
• Operate POS to record orders and accept payments.

Responsibilities

• Greet guests and prepare orders while upselling and promoting new items.
• Explain menu items accurately to guests.
• Use POS system to record orders and handle payments and change.
• Perform cash counts at shift start and end.
• Prepare food neatly according to recipes and timing.
• Restock sandwich area to maintain supply.
• Follow food safety and sanitation standards.
• Keep restaurant areas clean and orderly.
• Adhere to location procedures and quality standards.
• Complete training courses as directed.

Skills

Customer service

Cash handling

Food safety

Teamwork

Tools

POS system

Job description

Position Summary

The Team Member greets and serves guests, prepares product, maintains food safety and sanitation standards, and handles or processes light paperwork. Exceptional guest service is a major component of this position.

Description

POSITION TITLE: QSR Team Member

REPORTS TO: Management

Position Summary

The Team Member greets and serves guests, prepares product, maintains food safety and sanitation standards, and handles or processes light paperwork. Exceptional guest service is a major component of this position.

Tasks And Responsibilities

• Team member exhibits a cheerful and helpful manner while greeting guests and preparing their orders and trying to upsale and promote new items.
• Demonstrates a complete understanding of menu items and explains them to guests accurately.
• Uses Point of Sale system/cash register to record the order and compute the amount of the bill. Collects payment from guests and makes change.
• Performs cash counts when starting and ending a shift accounting for all money and credit card receipts.
• Prepares food neatly, according to recipes and in a timely manner.
• Checks products in sandwich unit area and restocks items to ensure a sufficient supply throughout the shift.
• Understands and adheres to proper food handling, safety and sanitation standards during food preparation, service and clean up.
• Cleans and maintains all areas of the restaurant to promote a clean image.
• Understands and adheres to all quality standards, recipes and procedures as outlined in the location operation manual.
• Performs light paperwork duties as assigned.
• Completes required training courses as directed.

Essential Functions

Ability to understand and implement written and verbal instruction.

Physical

Must be able to work any area of the restaurant when needed and to operate a computerized point of sale system/cash register. Position requires bending, standing, and walking the entire workday. Must have the ability to lift 10 pounds frequently and up to 50 pounds occasionally.

Full time/part time and day shift/night shift/weekend shift positions vary by location.

Houchens Food Group is an equal opportunity employer. Hiring decisions are made without regard to race, color, sex, national origin, religion, disability, or pregnancy. Applicants may request accommodations based on religious beliefs, disability, or pregnancy.

Subject to pre-employment background and drug screening.