QSR Guest Service Specialist

Houchens Food Group; Prospect (KY); On-site; USD 17,000 - 22,000; Full time

Job summary

Houchens Food Group is seeking a QSR Team Member to greet guests, prepare products, and uphold food safety standards. You will handle cash, operate the POS system, and maintain a clean, efficient restaurant environment.

Ideal candidates will be able to upsell, communicate menu items clearly, and perform light paperwork as needed. Full-time or part-time roles vary by location and shifts include day, night, and weekends.

Qualifications

• Greet guests and serve orders with excellent service.
• Understand and explain menu items accurately.
• Operate POS to record orders and accept payments.

Responsibilities

• Greet guests and prepare orders while upselling and promoting new items.
• Explain menu items accurately to guests.
• Use POS system to record orders and handle payments and change.
• Perform cash counts at shift start and end.
• Prepare food neatly according to recipes and timing.
• Restock sandwich area to maintain supply.
• Follow food safety and sanitation standards.
• Keep restaurant areas clean and orderly.
• Adhere to location procedures and quality standards.
• Complete training courses as directed.

Skills

Customer service

Cash handling

Food safety

Teamwork

Tools

POS system

Job description

Houchens Food Group is seeking a QSR Team Member to greet guests, prepare products, and uphold food safety standards. You will handle cash, operate the POS system, and maintain a clean, efficient restaurant environment.

Ideal candidates will be able to upsell, communicate menu items clearly, and perform light paperwork as needed. Full-time or part-time roles vary by location and shifts include day, night, and weekends.