QSR Team Member

Houchens Food Group; Cave City (KY); On-site; USD 17,000 - 19,000; Full time

Job summary

Houchens Food Group is seeking a Team Member for QSR operations in Kentucky. The role focuses on greeting guests, preparing products, and maintaining strict food safety and sanitation standards while handling light paperwork.

Responsibilities include taking orders, using the POS system, cash handling, and ensuring a clean dining area. The position requires ability to stand for long periods and lift up to 50 pounds, with multiple shift options available.

Responsibilities

• Greet guests and assist with orders, promoting new items.
• Explain menu items accurately to guests.
• Record orders with the POS and handle payments.
• Perform cash counts at shifts start/end.
• Prepare food neatly and timely according to recipes.
• Restock sandwich unit items to ensure availability.
• Follow food safety and sanitation standards in all tasks.
• Maintain clean restaurant areas and equipment.
• Follow location operation manuals and procedures.
• Complete light paperwork as assigned.
• Attend required training courses.

Skills

Guest service

Cash handling

Food preparation

Sanitation standards

Upselling

Tools

Point of Sale system

Job description

Position Summary

The Team Member greets and serves guests, prepares product, maintains food safety and sanitation standards, and handles or processes light paperwork. Exceptional guest service is a major component of this position.

Description

POSITION TITLE: QSR Team Member

REPORTS TO: Management

Position Summary

The Team Member greets and serves guests, prepares product, maintains food safety and sanitation standards, and handles or processes light paperwork. Exceptional guest service is a major component of this position.

Tasks And Responsibilities

• Team member exhibits a cheerful and helpful manner while greeting guests and preparing their orders and trying to upsale and promote new items.
• Demonstrates a complete understanding of menu items and explains them to guests accurately.
• Uses Point of Sale system/cash register to record the order and compute the amount of the bill. Collects payment from guests and makes change.
• Performs cash counts when starting and ending a shift accounting for all money and credit card receipts.
• Prepares food neatly, according to recipes and in a timely manner.
• Checks products in sandwich unit area and restocks items to ensure a sufficient supply throughout the shift.
• Understands and adheres to proper food handling, safety and sanitation standards during food preparation, service and clean up.
• Cleans and maintains all areas of the restaurant to promote a clean image.
• Understands and adheres to all quality standards, recipes and procedures as outlined in the location operation manual.
• Performs light paperwork duties as assigned.
• Completes required training courses as directed.

Essential Functions

Ability to understand and implement written and verbal instruction.

Physical

Must be able to work any area of the restaurant when needed and to operate a computerized point of sale system/cash register. Position requires bending, standing, and walking the entire workday. Must have the ability to lift 10 pounds frequently and up to 50 pounds occasionally.

Full time/part time and day shift/night shift/weekend shift positions vary by location.

Houchens Food Group is an equal opportunity employer. Hiring decisions are made without regard to race, color, sex, national origin, religion, disability, or pregnancy. Applicants may request accommodations based on religious beliefs, disability, or pregnancy.

Subject to pre-employment background and drug screening.