QSR Operations Leader: Two Brands, Growth & Bonus

Lucy's Eatery; Auburn (AL); On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

Competitive base salary + bonus

Comprehensive benefits

Paid time off

Flexible scheduling

Employee dining perks

Career advancement opportunities

Vibrant work environment

Job summary

Lucy's Restaurant Group in Auburn, AL is seeking a QSR Operations Manager for Wildchild Taco and Little Darling Burger Co. You’ll lead a fast-paced, chef-driven operation inside Hey Day Market, driving guest experience, financial performance, and team development.

You’ll manage scheduling, inventory, and cost controls, collaborate with the Executive Chef, and recruit and coach a high-energy team to deliver consistent quality. A strong hospitality mindset and ServSafe awareness are valued.

Qualifications

• 2+ years of leadership experience in QSR, fast casual, or high-volume food service.
• Strong operational knowledge including labor management, scheduling, inventory, and cost control.
• Proven ability to lead, train, and develop teams.
• High energy, integrity, and a genuine passion for hospitality.
• Excellent communication and organizational skills.
• ServSafe certification preferred.

Responsibilities

• Lead and develop a high-performing team of Supervisors, Crew Members, and Shift Leaders.
• Drive excellence in food quality, service, and sanitation standards.
• Manage scheduling, ordering, inventory, and cost controls to achieve goals.
• Partner with Directors to execute culinary vision and ensure consistency across brands.
• Recruit, train, and inspire team members to foster accountability and growth.
• Step in on registers or lines to ensure smooth peak-hour operations.
• Analyze performance metrics to improve sales, efficiency, and guest satisfaction.
• Represent the Lucy's brand in Auburn, building community partnerships.

Skills

Leadership

People development

Communication

Operational knowledge

Labor management

Food safety

ServSafe certification

Hospitality mindset

Education

Culinary Arts or Hospitality Management degree

Tools

POS systems

Inventory management

Job description

Lucy's Restaurant Group in Auburn, AL is seeking a QSR Operations Manager for Wildchild Taco and Little Darling Burger Co. You’ll lead a fast-paced, chef-driven operation inside Hey Day Market, driving guest experience, financial performance, and team development.

You’ll manage scheduling, inventory, and cost controls, collaborate with the Executive Chef, and recruit and coach a high-energy team to deliver consistent quality. A strong hospitality mindset and ServSafe awareness are valued.