QSight Supply Chain Operations Analyst

Owens & Minor; Clayton (NC); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Comprehensive Healthcare Plan

Educational Assistance

Employer-Paid Life Insurance

Parental leave

401(k)

Job summary

Owens & Minor in Durham, NC is seeking a QSight Supply Chain Operations Analyst to implement inventory management processes and ensure accuracy and control of high-dollar clinical and physician products at customer sites.

You will manage client relationships, deliver contracted services, and maintain inventory levels using QSight, RFID, and Kanban, while collaborating with internal teams to resolve issues and support SOWs and contracts.

Qualifications

• Experience implementing inventory management processes
• Ability to work onsite at customer sites
• Strong collaboration and communication with internal teams

Responsibilities

• Deliver contracted services and maintain accurate inventory levels using QSight
• Manage client relationships and ensure profitability
• Collaborate with internal teams to resolve issues and communicate clearly
• Assist in writing SOWs and contracts with the Hospital Operations Director
• Coordinate engagement across projects and logistics/technology/services

Skills

Customer service

Inventory management

Data accuracy

Communication

Tools

QSight

RFID

Kanban

Job description

Owens & Minor is a global healthcare solutions company providing essential products, services and technology solutions that support care delivery in leading hospitals, health systems and research centers around the world. For over 140 years, Owens & Minor has delivered comfort and confidence behind the scenes, so healthcare stays at the forefront, helping to make each day better for the hospitals, healthcare partners, and communities we serve. Powered by more than 14,000 teammates worldwide, Owens & Minor exists because every day, everywhere, Life Takes Care. Global Reach with a Local Touch 140+ years serving healthcare Over 14,000 teammates worldwide Serving healthcare partners in 80 countries Manufacturing facilities in the U.S., Honduras, Mexico, Thailand and Ireland 40+ distribution centers Portfolio of 300 propriety and branded product offerings 1,000 branded medical product suppliers 4,000 healthcare partners served

Position Summary QSight Supply Chain Operations Analysts are responsible for implementing inventory management processes for maintaining inventory accuracy, accountability, and control leading to reduced supply expense. This teammate should promote increased operational efficiency for high dollar clinical and physician preferred products. The Analyst will ensure data accuracy within QSight technology platform by working in accordance with established procedure guidelines and serve as point of contact for all supply-related issues at customer site. The Analyst may be required to assist in the implementation of technology platform(s), including cataloging items, collecting product data and usage, and assisting with initial inventory and staff training.

Core Responsibilities

• Excellence in Customer Service with the goal of exceeding customer expectations by anticipating their needs.
• Creates an environment of inclusion that adheres to the O&M Culture while practicing the IDEAL values; Integrity, Development, Excellence, Accountability and Listening.
• This position reports to the Owens & Minor QSight Hospital Operations Manager.
• This QSight Supply Chain Operations Analyst will be assigned to specific departments throughout the customer site.
• Responsible for managing the client relationship, delivering contracted services, providing superior customer service while maintaining accurate inventory levels utilizing QSight perpetual, RFID, and/or Kanban modules.
• Works with appropriate O&M teammates and management to ensure continuity of customer relationships and profitability. Ensures that the O&M service offerings are integrated, where appropriate, into the operation of the supporting area.
• Manages the engagement process for all projects, advanced logistics services, inventory management services, and technology services in the area assigned.
• Ensures invoices are aligned with the status and scope of current agreements.
• Collaborates with internal parties to facilitate the resolution of issues and to ensure consistent and correct communications. Collaborates with the QSight Hospital Operations Director to write a statement of work (SOW) and contracts to support proposals.
• Assists in identifying and qualifying potential logistics/technology/services customers.

Benefits

• Comprehensive Healthcare Plan - Medical, dental, and vision plans start on day one of employment for full-time teammates.
• Educational Assistance - We offer educational assistance to all eligible teammates enrolled in an approved, accredited collegiate program.
• Employer-Paid Life Insurance and Disability - We offer employer-paid life insurance and disability coverage.
• Voluntary Supplemental Programs - We offer additional options to secure your financial future including supplemental life, hospitalization, critical illness, and other insurance programs.
• Support for your Growing Family - Adoption assistance, fertility benefits (in medical plan) and parental leave are available for teammates planning for a family.
• Health Savings Account (HSA) and 401(k) - We offer these voluntary financial programs to help teammates prepare for their future, as well as other voluntary benefits.
• Paid Leave - In addition to sick days and short-term leave, we offer holidays, vacation days, personal days, and additional types of leave - including parental leave.
• Well-Being - Also included in our offering is a Teammate Assistance Program (TAP), Calm Health, Cancer Resources Services, and discount programs - all at no cost to you.

The Anticipated Salary range for this position is $65k-70k annually. The actual compensation offered may vary based on job related factors such as experience, skills, education and location.

Onsite in Durham, NC

Additional Job Requirements

Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or oth