QSight Supply Chain Operations Analyst

Owens & Minor; Raleigh (NC); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Healthcare benefits

Educational assistance

Life Insurance

Disability coverage

401(k)

Job summary

Owens & Minor, a global healthcare solutions company, is seeking a QSight Supply Chain Operations Analyst in Durham, NC. You will implement inventory management processes to improve accuracy and reduce costs, while serving as the point of contact for supply-related issues at the customer site.

Responsibilities include managing client relationships, ensuring accurate inventory levels, and assisting with technology implementations such as cataloging items and training staff.

Qualifications

• BA or MBA or equivalent required or preferred.
• 2+ years in hospital supply chain, distribution, or related field.
• Strong project management, communication, and data accuracy.
• Ability to travel up to 50% of the time.

Responsibilities

• Maintain inventory accuracy and control using QSight and RFID.
• Manage client relationships and contract scope within site teams.
• Ensure invoices align with contracts and service status.
• Collaborate to implement technology platforms and cataloging.
• Develop and execute statements of work (SOW) and proposals.
• Support multiple departments across customer sites.

Skills

Customer service

Project management

Communication skills

Attention to detail

Education

BA or MBA

CPA or CPIM desirable

Tools

QSight

RFID

Kanban

Job description

Owens & Minor is a global healthcare solutions company providing essential products, services and technology solutions that support care delivery in leading hospitals, health systems and research centers around the world. For over 140 years, Owens & Minor has delivered comfort and confidence behind the scenes, so healthcare stays at the forefront, helping to make each day better for the hospitals, healthcare partners, and communities we serve. Powered by more than 14,000 teammates worldwide, Owens & Minor exists because every day, everywhere, Life Takes Care™.

Global Reach with a Local Touch

• 140+ years serving healthcare
• Over 14,000 teammates worldwide
• Serving healthcare partners in 80 countries
• Manufacturing facilities in the U.S., Honduras, Mexico, Thailand and Ireland
• 40+ distribution centers
• Portfolio of 300 propriety and branded product offerings
• 1,000 branded medical product suppliers
• 4,000 healthcare partners served

Benefits

• Comprehensive Healthcare Plan-Medical, dental, and vision plans start on day one of employment for full-time teammates.
• Educational Assistance-We offer educationalassistanceto all eligible teammates enrolled in an approved, accredited collegiate program.
• Employer-Paid Life Insurance and Disability-We offer employer-paid life insurance and disabilitycoverage.
• Voluntary Supplemental Programs – We offer additional options to secure your financial future including supplemental life, hospitalization, critical illness, and other insurance programs.
• Support for your Growing Family – Adoption assistance, fertility benefits (in medical plan) and parental leave are available for teammates planning for a family.
• Health Savings Account (HSA)and401(k)-We offer these voluntary financial programs to help teammates prepare for their future, as well as other voluntary benefits.
• Paid Leave-In addition to sick days and short-term leave, we offer holidays, vacation days, personal days, andadditionaltypes of leave – including parental leave.
• Well-Being – Also included in our offering is a Teammate Assistance Program (TAP), Calm Health, Cancer Resources Services, and discount programs – all at no cost to you.

The Anticipated Salary range for this position is $65k-70k annually. The actual compensation offered may vary based on job related factors such as experience, skills, education and location

REQUIRED: Onsite in Durham, NC

Position Summary

QSight Supply Chain Operations Analysts are responsible for implementing inventory management processes for maintaining inventory accuracy, accountability, and control leading to reduced supply expense. This teammate should promote increased operational efficiency for high dollar clinical and physician preferred products. The Analyst will ensure data accuracy within QSight technology platform by working in accordance with established procedure guidelines and serve as point of contact for all supply-related issues at customer site. The Analyst may be required to assist in the implementation of technology platform(s), including cataloging items, collecting product data and usage, and assisting with initial inventory and staff training.

Core Responsibilities

• Excellence in Customer Service with the goal of exceeding customer expectations by anticipating their needs.
• Creates an environment of inclusion that adheres to the O&M Culture while practicing the IDEAL values; Integrity, Development, Excellence, Accountability and Listening.
• This position reports to the Owens & Minor QSight Hospital Operations Manager.
• This QSight Supply Chain Operations Analyst will be assigned to specific departments throughout the customer site.
• Responsible for managing the client relationship, delivering contracted services, providing superior customer service while maintaining accurate inventory levels utilizing QSight perpetual, RFID, and/or Kanban modules.
• Works with appropriate O&M teammates and management to ensure continuity of customer relationships and profitability. Ensures that the O&M service offerings are integrated, where appropriate, into the operation of the supporting area.
• Manages the engagement process for all projects, advanced logistics services, inventory management services, and technology services in the area assigned.
• Ensures invoices are aligned with the status and scope of current agreements.
• Collaborates with internal parties to facilitate the resolution of issues and to ensure consistent and correct communications. Collaborates with the QSight Hospital Operations Director to write a statement of work (SOW) and contracts to support proposals.
• Assists in identifying and qualifying potential logistics/technology/services customers.

Additional Job Requirements

Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Qualifying Experience

• BA, MBA, CPA or CPIM highly preferred. Must have a broad knowledge of a discipline such as hospital supply chain, distribution, material management, inventory management, engineering, finance, or business administration.
• Degree or equivalent and typically requires 2+ years of relevant experience.
• Project management, PC, and presentation skills. Must have a flexible approach to work and be capable of handling multiple priorities in a fast-paced environment.
• Demonstrates organizational skills with the ability to prioritize and meet deadlines. Strong attention to detail with a high degree of accuracy.
• Excellent communication skills. Ability to work with and empathize with colleagues and customers from varied backgrounds and cultures. Willing to travel up to 50% of the time for business purposes.

Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.