QMS Lead Auditor & Continuous Improvement Specialist

CSA Group Testing & Certification Inc.; Cleveland (OH); On-site; USD 85,000 - 110,000; Full time

Job summary

CSA Group is seeking a disciplined QMS Auditor to lead external audit activities, manage nonconformances, and support continuous improvement across assigned facilities. You will act as the primary contact for QMS guidance, deliver related training, and drive change management to foster a quality culture.

The role requires a University degree in Engineering or Business and a QMS Leader Auditor certification, with 5 years of CSA Group or similar experience and strong ISO 9001/17025/17065/17020

Qualifications

• University degree in Engineering, Business or related discipline.
• Certification as a QMS Leader Auditor.
• 5 years of experience with CSA Group and/or related industry experience.
• Extensive knowledge of ISO 9001 and/or ISO/IEC 17065/17025/17020.
• Ability to plan, organize, prioritize work and follow-through with assigned functions.

Responsibilities

• Lead external audit activities for assigned facilities including scheduling and liaison with management.
• Oversee resolution of nonconformances and resulting actions from audits and reviews.
• Conduct effectiveness reviews of the QMS and monitor action results.
• Serve as primary contact for QMS guidance and lead change management to build quality culture.
• Implement and monitor continuous improvement activities to enhance quality management.
• Lead management review meetings and document results for reporting to top management.
• Oversee the complaints process including investigations and follow-up actions.
• Support creation or update of procedures and ensure alignment with QMS.

Skills

Quality management systems

Auditing

Stakeholder management

Communication skills

Problem solving

Education

University degree in Engineering / Business

QMS Leader Auditor certification

Tools

MS Office 365

SharePoint

Power Platform

Smartsheet

Job description

CSA Group is seeking a disciplined QMS Auditor to lead external audit activities, manage nonconformances, and support continuous improvement across assigned facilities. You will act as the primary contact for QMS guidance, deliver related training, and drive change management to foster a quality culture.

The role requires a University degree in Engineering or Business and a QMS Leader Auditor certification, with 5 years of CSA Group or similar experience and strong ISO 9001/17025/17065/17020