QC & Publishing Ops Manager

Podcast Management; Indianapolis (IN); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Comprehensive medical coverage

401(k) with employer match

Generous paid time off

Paid parental leave

Team events and activities

Job summary

Audiochuck is seeking a QC & Publishing Ops Manager to lead the QC & Publishing Ops department, oversee distribution across podcast, video, VOD, and streaming platforms, and drive publishing standards. You will manage two coordinators, refine workflows, and partner with post-production, editorial, marketing, web, and engineering to ensure accurate, timely deliveries.

The role emphasizes hands-on leadership, process discipline, and developing a small, high-performing team focused on ethical

Qualifications

• 7+ years in QC and publishing operations, digital distribution, or media ops at a digital media company or streaming service
• 3+ years of people management, leading a small team
• Hands-on experience with podcast hosting, AVOD (Tubi or similar), and FAST/linear distribution

Responsibilities

• Lead a team of two coordinators with regular 1:1s and growth support
• Define roles and workflows to ensure accountability and minimize duplication
• Serve as escalation point for platform issues and content emergencies
• Own content distribution across Simplecast, Tubi, FAST channel, and other partners
• Set standards for MRSS, EPG accuracy, and delivery specs
• Develop and maintain standards, SOPs, and checklists for QC and publishing
• Collaborate cross-functionally with post-production, editorial, marketing, web, and engineering

Skills

QC & Publishing

People management

Platform delivery

Cross-functional

Tools

Simplecast

RSS feeds

MRSS feeds

Video formats

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

QC & Publishing Ops Manager

Full Time Management Indianapolis, IN, US

QC & Publishing Ops Manager

This is a full-time, in-person position located in Indianapolis, Indiana.

About Us

Audiochuck is a fast-growing, dynamic company driven by our mission to tell the right stories, in the right ways, for the right reasons. Our team is made up of immensely passionate people who love what we do and don’t stop until we’re proud. Excellence is required at Audiochuck. We have a responsibility and privilege to honor the voices of those whose stories we tell.

We approach our content with empathy, compassion, and a genuine desire to make a difference. Advocacy is an essential part of the Audiochuck culture as we strive to positively impact victims and their families through the use of our time, money, and resources.

Committed to developing our people and fostering a long-term team of talented media professionals, we are seeking an experienced media operations leader to lead our QC & Publishing Ops team.

About the QC & Publishing Ops Manager

The QC & Publishing Ops Manager leads Audiochuck's QC & Publishing Ops department, overseeing the full lifecycle of content distribution across podcast, video, VOD, and streaming platforms. This role manages and develops the QC & Publishing Ops team, executes and refines how content is published and delivered, and ensures Audiochuck's high standards are maintained across every platform and distribution channel.

Working closely with the VP of Production Management and partners across post-production, editorial, marketing, web, and engineering, the QC & Publishing Ops Manager runs the day-to-day distribution process and owns publishing standards across the department.

This role is ideal for a hands-on operations leader who is energized by accuracy, clear process, and developing a small, high-performing team.

What You’ll Do

Lead, manage, and develop a team of two QC & Publishing Ops Coordinators through regular 1:1s, goal setting, and professional growth support

Define roles, responsibilities, and workflows to ensure accountability and minimize duplicated effort

Serve as the escalation point for platform issues, failed deliveries, content emergencies, and cross-functional conflicts

Foster a culture of accuracy, ownership, and continuous improvement

Participate in hiring, performance, and pay recommendations for direct reports

Distribution & Platform Operations

Own the content distribution process across Simplecast, Tubi, our FAST channel, and other distribution partners

Lead FAST channel operations, setting standards for EPG accuracy, programming schedules, and asset delivery

Serve as the day-to-day operational contact for RSV content deliveries in partnership with the VP of Production Management

Ensure Tubi, FAST channel, and VOD deliveries consistently meet platform specifications

Set standards for Media RSS (MRSS) feed accuracy across AVOD and FAST distribution partners

Content Quality & Standards

Set and enforce QC standards for all final audio and video deliverables

Build and maintain the department's standards framework, including file delivery specs, metadata schemas, and QC checklists

Review and approve team-authored SOPs to ensure documentation is accurate, complete, and followed

Uphold Audiochuck's standards for ethical storytelling, production quality, and audience experience

Cross-Functional Partnership

Serve as the primary QC & Publishing Ops liaison to post-production, editorial, marketing, web, and engineering

Partner with audio, video, and production leadership to align on schedules, delivery requirements, and dependencies

Ensure the team has clear visibility into the post-production schedule and meets all publishing deadlines

Operations & Reporting

Report on platform performance, including on-time publish rate, failed or late deliveries, QC error rate, and EPG accuracy

Oversee ad-marker placement and insertion QC, escalating to Ad Ops as needed

Evaluate and implement tooling, workflow, and automation improvements to support future scale

Oversee asset organization, file naming conventions, and archiving protocols in coordination with post-production

What Success Looks Like

Content publishes on time across every platform, and failed or late deliveries are rare and resolved quickly

QC error rates stay low and deliverables consistently meet platform specifications

EPG data, programming schedules, and MRSS feeds are accurate across FAST and AVOD partners

Publishing standards, QC checklists, and SOPs are documented, current, and consistently followed

The team has clear roles, regular development conversations, and room to grow

Cross-functional partners have clear visibility into delivery timelines and know how to elevate issues

What You’ll Bring to the Table

7+ years of experience in QC and publishing operations, digital distribution, or media operations at a digital media company, podcast network, or streaming service

3+ years of people management experience, with a demonstrated ability to develop and lead a small team

Hands‑on experience managing content delivery across podcast hosting, AVOD (Tubi or similar), and FAST or linear channel distribution

Strong working knowledge of video file formats, codec specs, closed captioning standards, and platform delivery requirements

Experience managing RSS podcast feeds and working with hosting platforms such as Simplecast or equivalent

Demonstrated ability to build and maintain standards, SOPs, and cross‑functional workflows

Experience managing external vendor or distribution partner relationships

Excellent organization, communication, and prioritization skills

Passion for polished, responsible storytelling that reflects Audiochuck's brand and values

Preferred

Experience with FAST channel operations, including EPG management and linear scheduling tools

What Audiochuck Will Bring to the Table

Commitment to intentional leadership development

Dedication to company culture and promoting mental health

A collaborative and passionate team aligned around advocacy and impact

Opportunity to shape how Audiochuck's content reaches audiences across every platform

Comprehensive medical, dental, and vision coverage

401(k) retirement plan with employer match

Generous paid time off

Paid parental leave

Team events and company-sponsored activities

Audiochuck is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

If you need a reasonable accommodation at any point during the application or interview process, please contact [e-mail]