QC & Publishing Ops Manager

Ferreira Carvalho Sociedade de Advogados; Indianapolis (IN); Presencial; USD 90 000 - 130 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical, Dental, Vision

401(k) match

Paid time off

Parental leave

Team events

Resumo da oferta

Audiochuck in Indianapolis is seeking an experienced QC & Publishing Ops Manager to lead the department responsible for publishing across podcast, video, VOD, and streaming platforms.

You will manage two coordinators, define workflows, and partner with post-production, editorial, marketing, web, and engineering to ensure on-time, accurate content delivery while upholding publishing standards.

Qualificações

• 7+ years of experience in QC and publishing operations, digital distribution, or media operations.
• Proven ability to develop and lead a small team in a fast-paced environment.
• Experience delivering content across podcast hosting, AVOD (e.g., Tubi) and FAST/linear channels.

Responsabilidades

• Lead, manage, and develop two coordinators with regular 1:1s and growth planning.
• Define roles, workflows, and standards to ensure accountability and minimize duplication.
• Own content distribution across platforms and ensure timely, accurate deliveries.
• Set and enforce QC standards for final audio and video deliverables.
• Collaborate with post-production, editorial, marketing, web, and engineering.
• Report on platform performance metrics and drive continuous improvements.

Conhecimentos

Quality & publishing ops

People management

Cross-functional collaboration

Project prioritization

Attention to detail

Communication

Ferramentas

Simplecast

MRSS

RSS feeds

Tubi

FAST channel

Descrição da oferta de emprego

This is a full-time, in-person position located in Indianapolis, Indiana.

About Us

Audiochuck is a fast-growing, dynamic company driven by our mission to tell the right stories, in the right ways, for the right reasons. Our team is made up of immensely passionate people who love what we do and don’t stop until we’re proud. Excellence is required at Audiochuck. We have a responsibility and privilege to honor the voices of those whose stories we tell.

We approach our content with empathy, compassion, and a genuine desire to make a difference. Advocacy is an essential part of the Audiochuck culture as we strive to positively impact victims and their families through the use of our time, money, and resources.

Committed to developing our people and fostering a long-term team of talented media professionals, we are seeking an experienced media operations leader to lead our QC & Publishing Ops team.

About the QC & Publishing Ops Manager

The QC & Publishing Ops Manager leads Audiochuck's QC & Publishing Ops department, overseeing the full lifecycle of content distribution across podcast, video, VOD, and streaming platforms. This role manages and develops the QC & Publishing Ops team, executes and refines how content is published and delivered, and ensures Audiochuck's high standards are maintained across every platform and distribution channel.

Working closely with the VP of Production Management and partners across post-production, editorial, marketing, web, and engineering, the QC & Publishing Ops Manager runs the day-to-day distribution process and owns publishing standards across the department.

This role is ideal for a hands-on operations leader who is energized by accuracy, clear process, and developing a small, high-performing team.

What You’ll Do

Lead, manage, and develop a team of two QC & Publishing Ops Coordinators through regular 1:1s, goal setting, and professional growth support

Define roles, responsibilities, and workflows to ensure accountability and minimize duplicated effort

Serve as the escalation point for platform issues, failed deliveries, content emergencies, and cross-functional conflicts

Foster a culture of accuracy, ownership, and continuous improvement

Participate in hiring, performance, and pay recommendations for direct reports

Distribution & Platform Operations

Own the content distribution process across Simplecast, Tubi, our FAST channel, and other distribution partners

Lead FAST channel operations, setting standards for EPG accuracy, programming schedules, and asset delivery

Serve as the day-to-day operational contact for RSV content deliveries in partnership with the VP of Production Management

Ensure Tubi, FAST channel, and VOD deliveries consistently meet platform specifications

Set standards for Media RSS (MRSS) feed accuracy across AVOD and FAST distribution partners

Content Quality & Standards

Set and enforce QC standards for all final audio and video deliverables

Build and maintain the department's standards framework, including file delivery specs, metadata schemas, and QC checklists

Review and approve team-authored SOPs to ensure documentation is accurate, complete, and followed

Uphold Audiochuck's standards for ethical storytelling, production quality, and audience experience

Cross-Functional Partnership

Serve as the primary QC & Publishing Ops liaison to post-production, editorial, marketing, web, and engineering

Partner with audio, video, and production leadership to align on schedules, delivery requirements, and dependencies

Ensure the team has clear visibility into the post-production schedule and meets all publishing deadlines

Operations & Reporting

Report on platform performance, including on-time publish rate, failed or late deliveries, QC error rate, and EPG accuracy

Oversee ad-marker placement and insertion QC, escalating to Ad Ops as needed

Evaluate and implement tooling, workflow, and automation improvements to support future scale

Oversee asset organization, file naming conventions, and archiving protocols in coordination with post-production

What Success Looks Like

Content publishes on time across every platform, and failed or late deliveries are rare and resolved quickly

QC error rates stay low and deliverables consistently meet platform specifications

EPG data, programming schedules, and MRSS feeds are accurate across FAST and AVOD partners

Publishing standards, QC checklists, and SOPs are documented, current, and consistently followed

The team has clear roles, regular development conversations, and room to grow

Cross-functional partners have clear visibility into delivery timelines and know how to escalatE issues

What You’ll Bring to the Table

7+ years of experience in QC and publishing operations, digital distribution, or media operations at a digital media company, podcast network, or streaming service

3+ years of people management experience, with a demonstrated ability to develop and lead a small team

Hands-on experience managing content delivery across podcast hosting, AVOD (Tubi or similar), and FAST or linear channel distribution

Strong working knowledge of video file formats, codec specs, closed captioning standards, and platform delivery requirements

Experience managing RSS podcast feeds and working with hosting platforms such as Simplecast or equivalent

Demonstrated ability to build and maintain standards, SOPs, and cross-functional workflows

Experience managing external vendor or distribution partner relationships

Excellent organization, communication, and prioritization skills

Passion for polished, responsible storytelling that reflects Audiochuck's brand and values

Preferred

Experience with FAST channel operations, including EPG management and linear scheduling tools

What Audiochuck Will Bring to the Table

Commitment to intentional leadership development

Dedication to company culture and promoting mental health

A collaborative and passionate team aligned around advocacy and impact

Opportunity to shape how Audiochuck's content reaches audiences across every platform

Comprehensive medical, dental, and vision coverage

401(k) retirement plan with employer match

Generous paid time off

Paid parental leave

Team events and company-sponsored activities

Audiochuck is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

If you need a reasonable accommodation at any point during the application or interview process, please contact [e-mail]