QC Operator

Sphere Entertainment Co.; Los Angeles (CA); On-site; USD 96,000 - 145,000; Full time

Job summary

Sphere Entertainment Co. is hiring a QC Operator for its production studio in Burbank.

The role focuses on the QC of video and audio content sourced from vendors and distributed to Sphere venues, requiring strict attention to detail and strong technical judgement. Applicants should have extensive prior experience as a video and audio QC operator, with expertise in standards and the ability to work independently while staying aligned with Sphere’s production workflows.

Qualifications

• Exceptional attention to detail is mandatory and must have deep experience in QC standards and practices.
• Minimum of 4 years of experience as a QC Operator in a large studio or vendor environment.
• Experience interfacing with multiple departments and external vendors with clear written communication.
• Experience with asset management, QC and task tracking software.

Responsibilities

• Rigorously evaluate and create detailed QC reports for video and audio media.
• Manage communication of detailed QC findings to technical and project management teams and outside partners.
• Participate in ongoing review and calibration of evaluation/reporting criteria for Sphere’s media pipelines.
• Evaluate content for defects, color, shading, video levels, scaling, motion artifacts, and other quality issues.
• Evaluate audio content for level consistency and sync issues.

Skills

Attention to detail

Communication

Team player

Quality control

Problem solving

Tools

Asset management software

QC software

Task tracking software

Job description

Sphere Entertainment Co. is a leader in immersive experiences, technology and media. The Company includes Sphere, an experiential medium powered by advanced technologies. The first Sphere opened in Las Vegas, with a second venue planned for Abu Dhabi. In addition, the Company includes MSG Networks, which operates two regional sports and entertainment networks, MSG Network and MSG Sportsnet, as well as a direct-to-consumer and authenticated streaming product, MSG+, delivering a wide range of live sports content and other programming. More information is available at www.sphereentertainmentco.com.

Who are we hiring?

Sphere is looking for a QC Operator to join a groundbreaking production studio based in Burbank. This role is responsible for the QC of image and audio content that is being created and delivered from third party vendors to the studio, and from studio to our venues, governing Quality Control tasks on all inbound media and outbound deliverables. This role requires an extremely high level of attention to detail and ability to adapt to the unique standards and processes used for Sphere’s custom environments. Candidates must display consistent technical judgement and strong communications skills.

The ideal candidate for this role will have demonstrated extensive prior experience as a video and audio QC operator. They must be a subject matter expert in existing video and audio standards and be comfortable working independently to evaluate a wide variety of production content. Should have a keen interest in developing technologies and enthusiasm for the future of entertainment.

What will you do?

• Rigorously evaluate and create detailed QC reports for video and audio media. Review and validate automated QC reports.
• Manage communication of detailed QC findings to technical and project management teams and assist in overall communications efforts with outside partners and vendors.
• Participate in ongoing review and calibration of evaluation/reporting criteria for Sphere’s custom media planes and image pipelines.
• View and operate various display devices and software/hardware platforms to evaluate content for defects, color and shading issues, video level consistency, scaling and motion artifacts, macro blocking and other quality issues.
• Listen to and operate audio playback devices and software/hardware platforms to evaluate content for level consistency, channel or program sync issues, distortions, or other quality issues.

What do you need to succeed?

• Exceptional attention to detail is mandatory. Deep experience in QC standards and practices and a developed QC skillset that includes but is not limited to: frame rate conversion errors, VFX/animation issues, stitching issues, chromatic aberration, timecode drift/sync issues, metadata validations and automated QC report validations.
• Minimum of 4 years’ experience as a QC Operator in a large studio or vendor environment. Working knowledge of post-production processes and workflows including ingest, editing, visual effects, motion graphics, audio, and color.
• Experience working with departments spread over multiple locations and interfacing with VFX, audio, color, and 3rd party vendors with clear and professional written communication.
• Experience with industry-standard asset management, QC and task tracking software.
• Knowledge of various camera formats, production and post-production codecs, technical specifications, and metadata systems.
• Primary working hours will be weekday overnight and weekend shifts, determined on a job-to-job basis. Must have a flexible schedule and willing to offset shifts as workload dictates.
• Positive, collaborative team player with a constructive approach to problem-solving.
• Provide exceptional experiences for our guests, partners, and team members, including by adhering to our appearance and presentation guidelines while on‑site.

Pay Range

$96,000—$145,000 USD

At MSG, we recognize the importance of upskilling employees' talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here.

We value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. MSG complies with all applicable federal, state, and local laws governing nondiscrimination, including considering requests for reasonable accommodations as required.