QA Training Coordinator-Central Scheduling

Nationwide Children's Hospital; North Carolina; On-site; USD 48,000 - 68,000; Full time

Job summary

Nationwide Children's Hospital in North Carolina is seeking a Training Programs Coordinator to lead development and implementation of staff training for clinical and non-clinical teams. You will build programs, manage schedules, and maintain accurate records to support performance improvement.

You should have at least two years of healthcare experience, a bachelor’s degree preferred, and strong communication skills to collaborate with department managers and drive learning initiatives forward.

Qualifications

• Bachelor’s degree preferred.
• Two years’ healthcare experience required.
• Excellent communication and customer service skills.
• Professional demeanor with credibility and rapport-building.

Responsibilities

• Develops and implements training programs for new and existing employees.
• Coordinates and schedules training sessions and workshops.
• Monitors and evaluates the effectiveness of training programs.
• Maintains training records and prepares reports on training activities.
• Collaborates with department managers to identify training needs.
• Assists in the design and development of training materials and manuals.

Skills

Communication

Customer service

Process improvement

Education

Bachelor's degree

Job description

Overview:

Job Description Summary:

Coordinates and manages training programs, schedules, and materials to ensure effective employee development and performance improvement.

Job Description:

Essential Functions:

• Develops and implements training programs for new and existing employees.
• Coordinates and schedules training sessions and workshops.
• Monitors and evaluates the effectiveness of training programs.
• Maintains training records and prepares reports on training activities.
• Collaborates with department managers to identify training needs and requirements.
• Assists in the design and development of training materials and manuals.

Education Requirement:

• Bachelor’s degree, preferred.

Licensure Requirement:

(not specified)

Certifications:

(not specified)

Skills:

• Excellent communication and customer service skills
• Strong professional demeanor with the inherent ability to rapidly establish credibility and rapport with others.
• Demonstrated ability to identify opportunities for process improvement, identify solutions, plan for and implement those same solutions.

Experience:

• Two years’ experience in health care setting, required.

Physical Requirements:

OCCASIONALLY: Bend/twist, Lifting / Carrying: 0-10 lbs, Loud Noises, Machinery, Squat/kneel, Standing, Walking

FREQUENTLY: Color vision

CONTINUOUSLY: Audible speech, Computer skills, Decision Making, Depth perception, Hand use: grasping, gripping, turning, Hearing acuity, Interpreting Data, Peripheral vision, Problem solving, Reaching above shoulder, Repetitive hand/arm use, Seeing – Far/near, Sitting

Additional Physical Requirements performed but not listed above:

(not specified)

“The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet”