Training Administrator

Friendship-Community; Lititz (Lancaster County); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Job summary

Friendship-Community is seeking a Head of Training to oversee all activities of the Training Department, fostering a culture of continuous learning.

The role manages the Training Associates and Administrative Assistant, coordinates orientation, maintains records, and ensures effective delivery of CPR/First Aid and online learning.

The position is full-time, with standard hours 8:00 am–4:30 pm, and requires a degree in human services and strong communication skills.

Qualifications

• Requires associate or bachelor’s degree in a human services field.
• Proficiency with Microsoft Office.
• Experience in training, professional development, or related areas preferred.

Responsibilities

• Oversee all aspects of the Training Department.
• Coordinate orientation sessions and training programs.
• Maintain records, invoicing, and certification tracking.
• Facilitate Elsevier online learning and CPR/First Aid training.
• Lead trainer for specific topics and assist with scheduling.

Skills

Communication skills

Training experience

Education

Associate or Bachelor's degree in human services

Tools

Microsoft Office

Job description

Training Administrator

TITLE: Head of Training

DEFINITION AND BASIC FUNCTION:

The Head of Training functions as the manager to oversee all aspects of the Training Department in an effort to create a culture of continuous learning.

ACCOUNTABILITY:

The Head of Training is accountable to the Director of Human Resources.

AUTHORITY:

The Head of Training supervises the Training Associates, Administrative Assistant for Training, facilitates meetings, and manages filing systems and resources. The TA is designated as the Lead Trainer in particular areas or for specific topics. They have access rights to Outlook, Elsevier, and Shared Drive.

RESPONSIBILITY:

• Demonstrates a respectful positive attitude that promotes service excellence to Individuals, Team Members, families and/or the public.
• Manages and/or facilitates in the following areas:
• Initial Orientation; including scheduling and conducting pre-employment meetings, communication with new hires throughout orientation
• Group Orientation; including, scheduling of, preparing for and facilitation of all sessions, back-up session presenter
• Record Keeping; including, records and tracking, Program Training Checklists, invoices, certification tracking, applicant demographics, opening/closing files
• Resource Management; including content materials, binders and library
• SAPA; including registration, paperwork and trainers
• Online Learning; including, knowledge and training of Elsevier (online learning platform), enrollment in and assignment of online trainings
• CPR/First Aid – registration, paperwork, trainers
• Medication Administration Training – “Clicks & Bricks” Medication Administration Training, Practicum Observers, medication errors, AED, recertification, recruitment, tracking, processing and trainers
• NADSP
• Other areas as assigned
• Provides training in one or more the following areas as a Trainer and/or Presenter:
• Group Orientation session topic(s) as assigned
• Elsevier (online learning program)

CPR/First Aid

• Other Trainer and/or Presenter opportunities, as needed
• Works with other departments to create, discuss, and provide needed learning enhancement opportunities.
• Attends various Team Meetings and as a representative of the Training Department
• Understands and implements regulations related to training needs of the organization

WORK SCHEDULE:

The Head of Training position is a full-time, non-exempt, hourly paid position with hours generally between 8:00am and 4:30pm Monday through Friday. Flexibility is required for evening and weekend learning opportunities and events.

EDUCATION AND SKILLS:

The Head of Training holds an associate or bachelor's degree in human services related field and proficiency in Microsoft Office or relevant experience. Experience working in a training setting, professional development or other similar departments is preferred. Excellent written and oral communication skills are desired.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.

NOTE:

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.