QA Test Lead / QA Functional Test Lead

UNICOM Technologies Inc; Seattle (WA); On-site; USD 140,000 - 210,000; Full time

Job summary

UNICOM Technologies Inc. in Seattle, WA is seeking a Senior Quality Engineering/Functional Testing leader to drive discovery, assess testing maturity, and shape the future-state testing model within healthcare payer programs.

You will collaborate across architects, automation, performance, and data teams to deliver transition roadmaps, KPIs, and governance structures. 4 days on-site, onsite in Seattle, with a focus on workforce planning and stakeholder management.

Qualifications

• 10+ years of experience in Functional Testing or Quality Engineering.
• 5+ years leading testing programs or managed services engagements.
• 5+ years with the Facets healthcare system.
• Experience in discovery, due diligence, transition assessments, and testing operating model evaluations.
• Strong Healthcare Payer domain expertise, including: Claims, Enrollment, Membership, Billing, Provider, Prior Authorization, Care Management, and EDI Transactions.
• Proven experience in workforce planning, organizational design, and stakeholder management.
• Familiarity with Jira, qTest, Azure DevOps and modern Quality Engineering practices.

Responsibilities

• Lead functional discovery workshops with business, product, application, and testing stakeholders.
• Assess business processes, application landscape, testing scope, dependencies, and quality practices.
• Evaluate test coverage, requirements traceability, release readiness, and defect management processes.
• Identify gaps across functional testing, UAT support, governance, and operating models.
• Define the future-state functional testing organization, roles, staffing, and knowledge requirements.
• Support knowledge transfer (KT), transition planning, shadow/reverse-shadow activities, and ownership transfer.
• Collaborate with Architecture, Automation, Performance, and Test Data Management (TDM) teams to shape the target-state testing model.
• Develop transition roadmaps, KPIs, SLAs, governance frameworks, and transformation recommendations.
• Present assessment findings, risks, and improvement opportunities to client leadership.

Skills

Functional Testing / Quality Eng

Facets Healthcare System

Healthcare Payer Domain

Functional Discovery & Testing Assess

Claims, Enrollment, Membership,Billing

Transition Planning & Testing Ops

Workforce Planning & Stakeholder Mgmt

Jira, qTest & Azure DevOps

Tools

Jira

qTest

Azure DevOps

Job description

Key Responsibilities

• Lead functional discovery workshops with business, product, application, and testing stakeholders.
• Assess business processes, application landscape, testing scope, dependencies, and quality practices.
• Evaluate test coverage, requirements traceability, release readiness, and defect management processes.
• Identify gaps across functional testing, UAT support, governance, and operating models.
• Define the future-state functional testing organization, roles, staffing, and knowledge requirements.
• Support knowledge transfer (KT), transition planning, shadow/reverse-shadow activities, and ownership transfer.
• Collaborate with Architecture, Automation, Performance, and Test Data Management (TDM) teams to shape the target-state testing model.
• Develop transition roadmaps, KPIs, SLAs, governance frameworks, and transformation recommendations.
• Present assessment findings, risks, and improvement opportunities to client leadership.

Required Experience

• 10+ years of experience in Functional Testing or Quality Engineering.
• 5+ years leading testing programs or managed services engagements.
• 5+ years of experience with the Facets healthcare system.
• Experience in discovery, due diligence, transition assessments, and testing operating model evaluations.
• Strong Healthcare Payer domain expertise, including:
  • Claims
  • Enrollment
  • Membership
  • Billing
  • Provider
  • Prior Authorization
  • Care Management
  • EDI Transactions
• Proven experience in workforce planning, organizational design, and stakeholder management.
• Familiarity with Jira, qTest, Azure DevOps, and modern Quality Engineering practices.

Preferred Experience

• Healthcare Payer managed services transformations.
• TCoE establishment and maturity assessments.
• Test Data Management (TDM) exposure.
• AI-enabled Quality Engineering initiatives.
• CMS and regulatory testing programs.

Key Must-Have Skills

• Functional Testing / Quality Engineering
• Facets Healthcare System, 5+ years
• Healthcare Payer Domain
• Functional Discovery & Testing Assessments
• Claims, Enrollment, Membership, Billing & Provider
• Transition Planning & Testing Operating Models
• Workforce Planning & Stakeholder Management
• Jira, qTest & Azure DevOps

Mandatory Areas

Must Have Skills

• Skill 1 - Functional Testing / Quality Engineering, with 10+ years of experience
• Skill 2 - Testing Program / Managed Services Leadership, 5+ years
• Skill 3 - Facets Healthcare System, 5+ years
• Skill 4 - Healthcare Payer Domain: Claims, Enrollment, Membership, Billing & Provider
• Skill 5 - Prior Authorization, Care Management & EDI Transactions
• Skill 6 - Functional Discovery, Testing Assessments, Transition Planning & Testing Operating Models
• Skill 7 - Workforce Planning, Organizational Design & Stakeholder Management
• Skill 8 - Jira, qTest & Azure DevOps

Domain Experience (If any) - Healthcare Payer / Facets

Must Have Certifications - Not specified

Prior UST Experience - Not specified

If Yes - Provide dates, details of account/project - N/A

Location - Seattle, WA

Onsite Requirement - Must be onsite in Seattle, WA, 4 days per week

Number of days onsite - 4 days per week