QA Technician: Hardware & Software Reliability

Aperia Technologies, Inc; Hayward (CA); On-site; USD 85,962,000 - 100,289,000; Part time

Benefits offered by this job

Equity bonus programs

Performance bonuses

Medical insurance

Job summary

Aperia Technologies, Inc. is seeking a Quality Assurance Technician to conduct product testing, analyze results, and perform failure analysis to ensure our hardware and software meet reliability standards.

You will support the ORT program, handle RMA processes, and log data into ERP systems, contributing to a safer, more efficient fleet automation ecosystem. The role requires experience in high-volume manufacturing and QC/RMA, with familiarity in Jira, Salesforce, and ERP tools.

Qualifications

• 3 years in high volume manufacturing, automotive preferred.
• QC/Reliability/RMA experience preferred.
• Proficiency with G-Suite and MS Office applications.
• Experience with Jira, Salesforce and ERP systems is a plus.
• Excellent written and verbal communication; high integrity and attention to detail.

Responsibilities

• Operate the On-going Reliability Testing (ORT) program.
• Sample product from manufacturing and prepare for testing on ORT equipment.
• Load/unload and operate ORT equipment.
• Monitor testing results using software systems.
• Perform first level Failure Analysis of defect returned product.
• Log testing information into spreadsheets and tracking systems.
• Administer the Return Material Authorization (RMA) program.
• Record transactions in ERP software.
• Escalate for secondary engineering analysis when needed.
• Maintain clean testing area and inventory; follow safety rules.

Skills

Attention to detail

Strong communication

Integrity

Overtime readiness

Tools

Jira

Salesforce

ERP systems (SAP/NetSuite)

G-Suite / MS Office

Job description

Aperia Technologies, Inc. is seeking a Quality Assurance Technician to conduct product testing, analyze results, and perform failure analysis to ensure our hardware and software meet reliability standards.

You will support the ORT program, handle RMA processes, and log data into ERP systems, contributing to a safer, more efficient fleet automation ecosystem. The role requires experience in high-volume manufacturing and QC/RMA, with familiarity in Jira, Salesforce, and ERP tools.