Quality Assurance Technician

Aperia Technologies; Hayward (CA); On-site; USD 41,000 - 48,000; Full time

Job summary

Aperia Technologies is hiring a Quality Assurance Technician to conduct product testing, analyze results, and perform failure analysis to ensure our Halo technologies meet quality standards. You will log data, support ORT and RMA processes, maintain the FA lab, and uphold safety requirements in a hands-on manufacturing environment.

The role emphasizes reliability testing, defect analysis, data documentation, and collaboration with engineering to drive improvements.

Qualifications

• 3+ years in high-volume manufacturing, automotive preferred.
• Previous QC/QC/Reliability/RMA experience is preferred.
• Excellent communication skills, both written and verbal; high integrity and attention to detail.

Responsibilities

• Operate the On-going Reliability Testing (ORT) program.
• Load/unload and operate ORT equipment.
• Monitor testing results using software systems.
• Perform first level Failure Analysis of defect returned products (mechanical, electrical, software).
• Log product and testing information into spreadsheets and tracking systems; escalate as needed for further analysis.
• Administer the Return Material Authorization (RMA) program: receive, verify, record, and disposition products; log and summarize findings.
• Maintain a clean testing area and inventory; follow safety rules.

Skills

Quality Assurance

RMA experience

ERP systems

Jira

Salesforce

MS Office

G-Suite

Attention to detail

Communication

Tools

Jira

Salesforce

ERP systems (SAP, NetSuite)

Job description

Aperia is unlocking a new era of efficiency and sustainability for commercial vehicle fleets, by developing innovative hardware and data analytics solutions. Inventors of the award- winning and disruptive Halo(tm) Automatic Tire Inflator, and the cloud delivered Halo Connect tire analytics platform. Aperia saves fleets thousands of hours of down-time every week, reduces the carbon footprint and environmental impact of the freight industry. Join us as we expand our product offering and take the next steps on our journey toward bringing the "backbone of our economy" into the automation age.

We are unable to sponsor H-1B, F-1 OPT, and STEM OPT extension at this time.

Your Role

The Quality Assurance Technician is responsible for conducting product testing and monitoring, analyzing test results, performing failure analysis, and authoring to propagate the information within the company. You will play a crucial role in ensuring that our products meet the quality and reliability standards set by the company.

Your Responsibilities

• Operate the On-going Reliability Testing (ORT) program.
  • Sample product from manufacturing and prepare it for testing on ORT equipment
  • Load/unload and operate ORT equipment.
  • Monitor testing results using software systems.
  • Perform Failure Analysis on products of interest. This can include mechanical, electrical and software systems.
  • Log product and testing information into spreadsheets and other tracking systems
• Administer the Return Material Authorization (RMA) program
  • Physically receive in RMA products
  • Verify quantities and condition of RMA products
  • Record transactions in ERP software
  • Disposition product based on return condition and transact accordingly
  • Perform first level Failure Analysis of defect returned product
  • Summarize findings into reports and upload to designated databases
  • Escalate as needed for secondary engineering analysis
• Maintain a clean working environment by maintaining the testing area, inventory of product and the FA laboratory
• Adhere to all company safety and security rules and regulations to ensure a safe working environment for yourself and fellow co-workers.

Skills/Qualifications

• 3+ years in high volume manufacturing, automotive preferred.
• Previous QC/QC/Reliability/RMA experience is preferred.
• Working knowledge of G-Suite and MS-Office products like spreadsheets, documents, data entry systems
• Experience with Jira, SalesForce, ERP systems (SAP, NetSuite, etc) is a plus
• Excellent communication skills, both written and verbal
• Having a high level of integrity and attention to detail are critical characteristics

Hourly Range: $30 - $35

This is a non-exempt position that requires routine lifting of up to 35 lbs. Occasional overtime may be required.

*Base salary only. Salary is dependent on multiple factors including, but not limited to, experience and location.

**Additional compensation may include equity, bonuses, stipends, medical, dental, vision, 401(k), and long-term disability insurance.