QA Technician 1 - Third Shift

Lindt; Stratham (NH); On-site; USD 33,000 - 43,000; Full time

Job summary

Lindt in Stratham, NH is seeking a QA Technician to ensure Lindt & Sprüngli USA products meet quality, food safety, and regulatory standards by developing and following audit processes and procedures.

You will release products, manage non-conformances, maintain lab equipment, support new equipment validation, and collaborate with QA, R&D, purchasing and manufacturing to drive continual improvement.

Qualifications

• Minimum 2–3 years in analytical/quality roles, preferably in food production.
• Bachelor's degree required; HACCP/PCQI certifications preferred.
• Proficient in MS Office and SAP with strong data skills.

Responsibilities

• Sampling and testing raw materials, semi-finished and finished products per L&S specs.
• Release products and manage non-conformances.
• Operate, calibrate and maintain lab equipment.
• Support new equipment validation and technology.
• Ensure ISO and third-party standards compliance.
• Cross-train QA technicians and assist QA/R&D projects.

Skills

Analytical quality

MS Office

SAP

Data management

Teamwork

Education

Bachelor's degree

HACCP/PCQI certs preferred

Job description

Position Purpose:

The individual in this role will be responsible for to ensuring products manufactured at Lindt & Sprüngli USA meet or exceed L&S standards for quality, food safety, and regulatory compliance. This is accomplished by developing, following and improving upon established audit processes, policies and procedures. You will also be responsible for interpreting and enforcing policies to make ad hoc decisions in support of quality and food safety. Additionally, you are responsible for reviewing documents for compliance, reporting and partnering with all relevant stakeholders including manufacturing, purchasing, R&D (Research & Development) and QA (Quality Assurance) teams.

Essential Job Functions & Responsibilities:

Ensure Quality Standards

• Responsible for sampling and testing raw materials, semi-finished products, and finished products to ensure compliance with L&S specifications and standards. This is accomplished by following established procedures, including but not limited to analytical, sensory and microbiological testing.
• Execute all analytical laboratory functions for main production facility, as well as serving as backup for the cocoa liquor facility.
• Responsible for releasing products and managing non-conformances.
• Responsible for the operation, maintenance & calibration of laboratory equipment.
• Manage sample retention program for raw materials, semi-finished, and finished products.
• Drive and support the implementation of new equipment and new technologies including validation and verification activities.
• Ensure compliance with all ISO and third-party quality and food safety standards.

Documentation and Reporting

• Perform administrative functions that relate to maintaining proper documentation. Filing of inspection reports and other relevant records to ensure complete documentation and transparency regarding compliance to L&S requirements.
• Responsible for the oral and written communication of test results and for ensuring timely disposition of raw materials and products.
• Interface with Purchasing Department and Manufacturing Supervisors to enforce quality standards in non-compliance situations. Responsibilities include managing the non-conformance process and communication with all stakeholders.

General

• Responsible for cross training current and new QA Technicians for basic analytical tests.
• Responsible for general lab cleaning. Developing and maintaining a consumable inventory and responsible for ordering consumables for the entire lab in order to ensure consistent functionality.
• Provide assistance with QA and R&D related projects as assigned.
• Participate in Lindt Production Way (LPW) teams.

Qualifications & Requirements:

Skills & Knowledge:

• 2-3 years prior Analytical & Quality experience, preferably in food production environment
• Proficient in MS Office applications
• Proficient in SAP
• Proven knowledge of database systems
• Proven knowledge of Analytical systems and equipment
• Knowledge of quality & food systems
• Excellent verbal and written communication skills
• Must be results driven, self-motivated and able to work independently
• Demonstrated commitment to teamwork and internal client service orientation
• Strong data management skills
• Detail oriented

Education:

• Bachelor's degree required, master’s degree in related field preferred
• HACCP and PCQI certifications preferred

Other Requirements:

• 2nd shift
• Required to work weekends & off shifts occasionally

Salary Range:

$24.30 - $31.57