QA Supervisor: Lead Quality, Compliance & Improvement

DHL Air (UK) Ltd; Las Vegas (NV); On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Prescription

Discounted Stock Purchase

401K

PTO

Job summary

DHL Supply Chain in Las Vegas, NV is seeking a Quality Assurance Supervisor to oversee a QA program and assure site compliance with DHL QMS and regulatory requirements.

You will supervise hourly QA staff, drive CAPA activities, and monitor quality metrics while collaborating with QA leadership to produce regular management reports. A strong background in QA, data analysis, and training is expected.

Qualifications

• Bachelor's Degree, preferred.
• Some knowledge of QA, preferred.
• People management experience, preferred.
• Sufficient computer application experience.
• Strong written and verbal communication.
• Data analysis experience.
• Training and facilitation skills.

Responsibilities

• Supports the maintenance and continuous improvement of the overall quality system or a specific procedure, including management review, CAPA management, internal quality audits, quality self‑assessments, change control, document control, and standard operating procedures/work instructions.
• Provide support on key regulatory, customer and 3rd party audits.
• Track, monitor, and report quality assurance metrics for the site.
• Monitor the training and development of site associates to ensure compliance to processes and regulations
• Be a customer point of contact for QA related issues/initiatives as assigned.
• Partner with QA management to develop, distribute and maintain regular management reports.
• Meet regulatory requirements relevant to their operations on a daily basis
• Ensure customer service and business standards requirements are met daily
• Plan, conduct, and act upon inspection processes- Gemba; Standards Confirmation etc on a daily basis
• Supervise, coach, and train hourly associates supporting quality assurance and control activities (e.g. Operators, QA Tech I, QA Tech II, etc)
• Other duties as assigned

Skills

QA knowledge

People management

Data analysis

Strong communication

Training and facilitation

Self management

Education

Bachelor's Degree

Job description

DHL Supply Chain in Las Vegas, NV is seeking a Quality Assurance Supervisor to oversee a QA program and assure site compliance with DHL QMS and regulatory requirements.

You will supervise hourly QA staff, drive CAPA activities, and monitor quality metrics while collaborating with QA leadership to produce regular management reports. A strong background in QA, data analysis, and training is expected.