QA Supervisor (1st Shift)

Dessert Holdings Inc.; Aurora (CO); On-site; USD 60,000 - 75,000; Full time

Job summary

Dessert Holdings is seeking a QA Supervisor (1st Shift) in Aurora, CO to supervise QA technicians and ensure food safety and product quality on the production floor.

The role requires a BS degree or equivalent in a food manufacturing environment with 2+ years of supervisory experience. Candidates should be proficient in MS Office and able to work weekends if needed. The company offers a comprehensive benefits package and opportunities for growth.

Qualifications

• BS degree or equivalent experience in a food manufacturing environment.
• 2+ years of supervisory experience.
• Flexible schedule including weekends, as necessary.
• Excellent verbal and written communication skills.
• Proficiency with Microsoft Office.
• Must have reliable transportation.

Responsibilities

• Supervises daily activities of QA Technicians to ensure QA tasks are carried out.
• Provides guidance regarding quality and food safety issues to ops and QA teams.
• Coach, train, and support the QA team to support business growth.
• Communicates daily with FSQA Techs regarding production schedule and QA issues.
• Trains FSQA Techs and performs new employee orientations.
• Maintain inventory of QC/lab supplies and coordinate training from suppliers or new equipment.
• Work with QA Manager to discipline workers as appropriate.
• Reviews and organizes operational paperwork on a daily basis.
• Support audits and participate in inspections; analyze results and deficiencies.
• Assist with formula changes and product issue resolution.
• Assist in hold, trace, & recall program activities and summarize Hold reports.
• Familiarize employees with plant operations as part of safety programs.
• Serve as backup to the Quality Manager.

Skills

QA supervision

Quality systems

Food safety

Leadership

Education

BS degree or equivalent

Tools

MS Office

Job description

QA Supervisor

Salary Range: $60K to $75K

Opportunity Overview

Are you ready to elevate your career and be a part of creating the world's best desserts? Dessert Holdings partners with some of North America's most iconic chains to bring people together to celebrate life's sweetest moments! Dessert Holdings is looking for a QA Supervisor (1stShift) to join our team based in Aurora, CO. This individual will be responsible for the supervision of all daily production floor activities as it relates to quality. This position will coordinate quality activities and provide leadership to ensure an effective food safety and quality management system is maintained. Provide technical support with an emphasis on customer expectations, continuous improvement opportunities, and productivity requirements. This position is responsible for the supervision of all daily production floor activities as it relates to quality and QA technicians. This position is also responsible for understanding related Quality Management Systems including SQF, HACCP, and GMP to ensure safety and quality of products.

The typical hiring range for this role is $60,000 to $75,000 annually and is based on several factors such as education, work experience, skills, certifications, location, etc. In addition to pay, Dessert Holdings offers benefits such as a choice of comprehensive medical plans, dental and vision insurance, paid vacation and holidays, and retirement contribution to all eligible employees.

KEY RESPONSIBILITIES:

• Supervises daily activities of QA Technicians to ensure all QA tasks are carried as desired.
• Provides guidance regarding quality and food safety issues to ops and QA teams.
• Coach, train, and support the QA team to support business growth.
• Communicates daily with FSQA Techs regarding production schedule and QA issues.
• Trains FSQA Techs and performs new employee orientations.
• Maintain inventory of QC/lab supplies and coordinate training from suppliers or new equipment purchased.
• Works with QA Manager to discipline workers as appropriate.
• Reviews and organizes operational paperwork on a daily basis.
• Support the execution of internal and third-party audits (e.g., customer, regulatory, GFSI, etc.) and participate in inspections; analyzing the results and deficiencies found.
• Supports production managers, supervisors and leads during formula changes and/or product issues.
• Assist with the activities of the company hold, trace, & recall program. Responsible for summarizing Hold reports.
• Assists in familiarizing employees with plant operations as part of company safety programs.
• Assumes some responsibilities of the QA Manager in his/her absence.
• Serve as backup to the Quality Manager.
• Performs assignments in accordance with established Good Manufacturing Practices (GMPs), policies and procedures.
• Support ops and other support teams in reducing foreign object contamination.
• Oversee product releases.
• Displays appropriate work ethics in the workplace and group settings which provides a positive influence on the production floor.
• Performs daily product review and customer complaint reviews.
• Performs all other duties as assigned.

QUALIFICATIONS AND REQUIREMENTS:

• BS degree or equivalent experience in a food manufacturing environment
• Previous knowledge working in food production Quality Assurance department.
• 2+ years of supervisory experience
• Must have a flexible schedule including working weekends, as necessary.
• Excellent verbal and written communication skills.
• Intermediate to advanced proficiency using Microsoft Office.
• Must have reliable transportation.
• Ability to work in a team environment.
• Maintains good housekeeping and clean work areas in assigned space.
• Follows production dress code standards and maintains good personal hygiene.

PREFERRED

• Bilingual (English and Spanish)

PHYSICAL REQUIREMENTS/WORK ENVIRONMENT

• While performing the duties of this job, the employee is expected to actively participate on the production floor.
• Use hands and fingers to handle objects, tools or controls; reach with hands and arms.
• Stoop, kneel or bend.
• Employee must lift and/or move up to 30 pounds and is required to ask for assistance if weight is exceeded.
• Must be able to push/pull up to 45 pounds and is required to ask for assistance if weight is exceeded.

About Dessert Holdings

Dessert Holdings is North America's fastest-growing premium dessert company, recognized for providing retail and foodservice customers with chef-inspired, innovative desserts made with real ingredients, a flexible and low-cost supply chain, and best-in-class service. The company is a collection of premium dessert companies and brands: Steven Charles, The Original Cakerie, Lawler's Desserts, Atlanta Cheesecake Company, and Dianne's Fine Desserts. Dessert Holdings is owned by Bain Capital, employing more than 3,200 people across eight manufacturing facilities, and is continuing its journey of rapid growth.

EEO Statement

Dessert Holdings and its related entities provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other characteristics protected by law.