QA & Subcontractor Coordinator – Youth MAP (CA)

Community Solutions; San Bernardino (CA); On-site; USD 40,000 - 44,000; Full time

Benefits offered by this job

Two weeks vacation

Sick time

Medical and Dental plans

401(k) Retirement plan

Job summary

Community Solutions Inc. is seeking a dedicated Quality Assurance & Subcontractor Coordinator to join our Youth MAP team in San Bernardino, CA. This role focuses on QA across programs and subcontractors, ensuring safety, fidelity, timeliness and budget alignment.

You will develop QA plans, monitor compliance with standards, and report on quality performance. Strong collaboration with project managers and staff is essential for continuous improvement.

Qualifications

• A Bachelor's Degree and three years of experience in the social service or criminal justice field. Education may be substituted one year per year of experience.
• Experience with Microsoft Office.
• Knowledge of Criminal Justice Evidence-Based Practices.
• Proven experience in quality assurance, project management, or a related role.
• Knowledge of industry-specific quality standards and regulations.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Attention to detail and a commitment to delivering high-quality results.
• Ability to work independently and as part of a team.

Responsibilities

• Assists the Program Director in managing quality assurance for program services and sub-contractors.
• Ensures safety and effective operation through monitoring of contract development, compliance, and QA for services.
• Assumes duties of the Program Director in their absence.
• Oversee quality of work by program staff and subcontractors to meet fidelity, timelines, budgets and quality standards.
• Develop QA plans and procedures for each project with benchmarks and criteria.
• Collaborate with project managers to integrate QA into schedules and budgets.
• Monitor program operation for policy compliance and regulatory standards; address deficiencies.
• Maintain records of quality assessments, inspections, non-conformities.
• Prepare and present regular QA reports to stakeholders and management.
• Foster open communication between subcontractors, project teams, and stakeholders.
• Identify opportunities for process improvement and stay updated on industry trends.
• Identify and mitigate risks related to subcontractor performance and quality; develop contingency plans.

Skills

Quality Assurance

Project Management

Data Analysis

Documentation

Communication

Attention to Detail

Independent / Team Player

Evidence-Based Practices

Education

Bachelor's Degree

Tools

Microsoft Office

Job description

Community Solutions Inc. is seeking a dedicated Quality Assurance & Subcontractor Coordinator to join our Youth MAP team in San Bernardino, CA. This role focuses on QA across programs and subcontractors, ensuring safety, fidelity, timeliness and budget alignment.

You will develop QA plans, monitor compliance with standards, and report on quality performance. Strong collaboration with project managers and staff is essential for continuous improvement.