QA – Strategy Lead

Global Business Ser. 4u; Mettawa (IL); Hybrid; USD 110,000 - 140,000; Full time

Job summary

Global Business Ser. 4u seeks a QA Lead to drive test strategy and oversee comprehensive testing efforts. You will lead automation initiatives, define QA metrics, and coordinate with onsite/offshore teams to ensure quality across immunology data integrations and related applications.

You will manage testing of TIBCO Web Services, web/mobile apps, and data integration across multiple systems, leveraging HP ALM/JIRA and Salesforce-related tools. This role is hybrid with 3 days onsite.

Qualifications

• Experience leading QA strategy, defining test plans and QA metrics.
• Proven track record in test automation and framework development.
• Strong QA leadership and ability to coordinate cross-functional teams.
• Experience in defect management and defect triage processes.
• Hands-on data integration testing across in-house and vendor systems.
• Proficient in writing SQL/SOQL queries for data extraction and analysis.
• Familiarity with Salesforce data/operations and Snowflake.
• Experience with HP ALM and Jira for test management.

Responsibilities

• Lead test strategy and oversee execution to meet quality expectations.
• Lead test automation efforts and define a reusable framework.
• Establish QA COE and streamline testing strategies across projects.
• Standardize testing processes and drive test automation across systems.
• Oversee all testing activities, including planning, testing, and defect resolution.
• Document test results and track defects in defect management tools like JIRA.

Skills

Test strategy

Test automation

QA leadership

Defect management

Data integration

SQL querying

SOQL/Salesforce data

HP ALM experience

Cross-functional collaboration

Tools

HP ALM

JIRA

Salesforce

Snowflake

MySQL

SOAPUI

Postman

SFMC

Job description

Location-North Riverwoods Boulevard – Hybrid 3 days

12 months contract

Responsibilities

• Lead test strategy, oversee execution and completion to meet the quality expectations
• Lead test automation efforts.
• Define framework for consistent QA execution & measurement.
• Establish QA COE & Streamline test strategy
• Standardize test process & drive Test automation across all systems
• Overseeing and leading projects: Manage all testing activities, including planning, conducting tests, and resolving bugs
• Define, Manage & implement QA processes and record QA metrics
• Define the scope of testing, and implement a testing process
• Review, evaluate & Signoff work products for accuracy and applicability
• Ensure testing process/scope meet the customers' needs.
• Responsible for the Data Integration across Immunology systems which includes in-house and vendor applications.
• Responsible for the End-to-End and Regression Testing of TIBCO Web Services and Web/Mobile applications.
• Develop and maintain comprehensive Test Plans and Test Suites.
• Document test results and track failures in defect management tools like JIRA.
• Provide Support for the Onsite & Offshore QA/Dev teams.
• Coordinate with Onsite, Offshore and Third-Party Vendors for data creation and integration.
• Perform Test Lead and Val Lead activities using the Test Management Tool - HP ALM.
• Apply user learned feedback in testing for providing thoughtful improvements.
• Improve quality of release by optimizing testing methodology applied.
• Provide Sanity Testing support during production release to ensure successful results.
• Accountable for estimate and delivery of all testing phases/activities.
• Ensure timely defect resolution and reporting defect status by working with cross-functional teams.
• Responsible for conducting daily and weekly meetings, including: standup, application walkthrough and defects review including the third party vendors.
• Salesforce & SnowFlake knowledge is an added advantage.

Skills

• Excellent verbal and written communication skills, interpersonal and customer service skills, organizational skills, attention to detail, time management skills, and analytical and problem-solving skills.
• Strong supervisory and leadership skills, and be proficient with Microsoft Office Suite.
• Hands on experience with data integration across Commercial systems which includes in-house and vendor applications.
• Hands on experience handling production ServiceNow tickets which includes functional issue, business request/question, data issue, data manipulation, user setup and other ad-hoc requests.
• Experience creating and executing SQL/SOQL queries to extract and manipulate data for analysis purposes in MySQL, SnowFlake & Salesforce.
• Expert troubleshooting skills across systems to identify defects and assigning it to the right system.
• Data analysis experience using Salesforce, SOAPUI, Postman, SnowFlake & MySQL.
• Experience with Test data creation, test automation
• Excellent understanding of Life Sciences industry, patient drug journey, HIPAA concepts, handling PHI and PII data and data security.
• knowledge on SFDC & SFMC is a Plus