QA Specialist - Batch release Officer

ICON Strategic Solutions; Raleigh (NC); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Annual leave entitlements

Health insurance

Retirement planning

Employee assistance program LifeWorks

Life assurance

Country-specific benefits

Job summary

ICON Strategic Solutions is seeking a QA Specialist - Batch Release Officer to strengthen our sponsor-dedicated logistics team in Raleigh. You will lead on quality assurance and compliance tasks, ensuring regulatory alignment and continuous improvement across our pharma logistics operations.

You will conduct audits, guide cross-functional teams, document findings, and provide training to staff, with a focus on accuracy, traceability, and timely issue resolution.

Qualifications

• Degree in Quality Management, Logistics, Pharmacy, or related field.
• Experience in quality control within logistics/pharma with regulatory knowledge.
• Strong analytical, organizational, and communication skills.

Responsibilities

• Lead quality assurance and compliance tasks with technical depth.
• Conduct audits and inspections of processes, facilities, and documents.
• Train staff and develop quality control strategies across logistics.

Skills

Quality assurance

Analytical skills

Communication skills

Independent work

Education

Degree in Quality Management, Logistics, Pharmacy, or related field

Job description

QA Specialist - Batch Release Officer

At ICON Strategic Solutions, you will work in a sponsor-dedicated model, supported by ICON’s global expertise.

As the world’s largest FSP organisation, with over 90 sponsor partnerships, we offer stability, career development and a collaborative environment where your work contributes to the development of treatments that benefit patients worldwide.

As a Senior Logistics Quality Control Coordinator at ICON, you will ensure the highest standards of quality and compliance within our logistics operations.

What You Will Do

You will lead on quality assurance and compliance tasks requiring technical depth, with a focus on quality and continuous improvement.

Key Responsibilities Include

• Implementing and managing quality control procedures to ensure compliance with regulatory requirements and industry standards for pharmaceutical logistics.
• Conducting regular audits and inspections of logistics processes, facilities, and documentation to identify and address any quality issues.
• Collaborating with cross-functional teams to develop and enhance quality control strategies and best practices within the logistics operations.
• Providing guidance and training on quality control procedures to logistics staff and other relevant stakeholders.
• Maintaining accurate records and reports related to quality control activities and ensuring timely resolution of any quality-related concerns.

Your Profile

You will have a strong foundation in quality assurance and compliance, with the experience to work independently and guide others.

Required Qualifications And Experience

• Degree in Quality Management, Logistics, Pharmacy, or a related field.
• Proven experience in quality control within the logistics or pharmaceutical industry, with a deep understanding of regulatory standards.
• Strong analytical skills with the ability to conduct detailed audits and assessments of quality control processes.
• Excellent organizational and communication skills, with the ability to work effectively with diverse teams and manage multiple priorities.
• Demonstrated ability to identify issues and drive improvements in quality control practices and logistics operations.

What ICON Can Offer You

Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our Benefits Examples Include

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here