Project Manager II, Laboratory

ICON Clinical Research; Center Square (PA); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Annual leave

Health insurance

Retirement planning

LifeWorks program

Life assurance

Childcare vouchers

Job summary

ICON is seeking a Project Manager II, Laboratory for hybrid work with NY/PA locations. You will serve as the client's main contact for ICON Laboratory Services, oversee study setup and day‑to‑day management, ensure GCP compliance, and provide regular updates to Sponsors and PM Leadership.

You will review protocols, manage CLW processes, and maintain study documentation. Responsibilities include budget monitoring, data verification, sponsor meetings, and staff training to strengthen laboratory

Qualifications

• Bachelor's degree or local equivalent in Science, Business or related field.
• Minimum of 2 years in clinical laboratory, clinical trials, or customer management role in life sciences.
• Minimum of 2 years of Project Management experience in a service area serving clinical trials.
• Working familiarity with Word, Excel, PowerPoint.

Responsibilities

• Act as sponsor's main contact for central laboratory services and coordinate inquiries.
• Review protocols and amendments; manage CLW completion and interdepartmental communication.
• Enter protocol data into PACS/ICOLIMS and prepare study materials.
• Set and update protocol communication and escalation plans; maintain study files.
• Provide study management reports and support on ICOLabs system; report progress to PM leadership.
• Monitor study budgets and timelines for shipments and data verification.
• Attend Sponsor Investigator Meetings, Kick-Off Meetings, and initiations.
• Develop new tools and train new employees.
• Perform additional relevant responsibilities as requested.

Skills

Project management

Client liaison

Education

Bachelor's degree or local equivalent in Science, Business or related Field

Tools

PACs/ICOLIMS

Job description

Project Manager, II Labs- hybrid

ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.

As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.

Project Manager II, Laboratory- Farmingdale NY- Blue Bell PA- hybrid

The Project Manager, Labs will ensure client satisfaction by acting as the Client's main contact in all matters regarding ICON Laboratory Services (ILS), including the setup and day-to-day management of studies, attend and represent ILS at Client meetings, manage studies in accordance with Good Clinical Practice, provide Clients with regular study updates and communicate study progress to Clients and PM Leadership in a responsible and professional manner.

The role

• Act as the sponsor's main contact person in all matters regarding our central laboratory services, following up and responding to clinical study specific inquiries from Sponsors, Physicians, CRA and CRO representatives and the ICON Site Services Department.
• Review newly assigned protocols and Amendments. Coordinate and manage the completion of the Clinical Laboratory Worksheet (CLW) and communicate information as required to other departments within ICON Laboratories (and ICON Clinical CRO if appropriate).
• Enter protocol parameter information into PACS//ICOLIMS and other systems for new and/or amended protocols. Prepare and QC clinical study specific materials.
• Ensure that proper guidelines for communication are set at study start-up and maintained throughout a study by creating and updating the study specific Communication and Escalation Plan. Ensure adherence to the protocol specific monitoring plan. Maintain clinical study specific study files and ensure that all appropriate documents are properly maintained. Ensure that all necessary documents are archived at study closure.
• Provide Sponsors with study management reports. Provide client with support on ICOLabs system. Inform team leader about study progress.
• Proactively monitor study budget.
• Set the timelines for and monitor the progress of shipment requests for storage samples and verify data.
• Attend and represent ICON at Sponsor Investigator Meetings, Kick-Off Meeting, Bid Defenses or Initiations.
• Develop new tools, train new employees.
• Performs additional relevant responsibilities as requested by management.

What you need

• Bachelor's degree or local equivalent in Science, Business or related Field
• Minimum of 2 years of experience working in a clinical laboratory, clinical trials, or customer management/account management role in a life science related organization
• Minimum of 2 years of Project Management experience in a service area serving clinical trials, such as IVRS, Clinical Supplies Packaging and Distribution, Medical Imaging, Data Management, or Electronic Data Capture.
• Working familiarity with Word, Excel, PowerPoint

#LI-FL1

What ICON can offer you

Our success depends on the quality of our people. That's why we've made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family's needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family's well-being.
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site (https://careers.iconplc.com/benefits) to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values. We're dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here (https://careers.iconplc.com/reasonable-accommodations)