QA/QI Leader for Healthy Start Programs

WestCare; Florida; On-site; USD 50,000 - 80,000; Full time

Job summary

WestCare is seeking a qualified professional to provide direct consumer services and QA/QI oversight for the Healthy Start Program. The role focuses on chart reviews, case management oversight, and reporting in compliance with Florida health regulations.

Responsibilities include performance improvement activities, data integrity in the Well Family System, and acting as Program Coordinator when needed. Strong knowledge of HIPAA and trauma-informed care is essential.

Qualifications

• Certification as a CAP or MCAP preferred
• Licensure as LCSW/LMHC/LMFT preferred
• Master's degree in Social Work, Psychology or related field required

Responsibilities

• Conducts quarterly chart reviews
• Monitors caseloads to ensure proper case management and timely closures
• Maintains consumer records in compliance with HIPAA and regulatory standards
• Participates in performance improvement activities and quality improvement monitoring
• Ensures data accuracy in Well Family System (WFS) and program reports
• Acts as Acting Program Coordinator in the absence of the Program Coordinator
• Represents the program in meetings and with leadership
• Maintains confidentiality and adheres to safety procedures

Skills

Bilingual

Trauma-informed care

Crisis intervention

Time management

Data management

Education

Master's degree in Social Work or related field

Tools

Microsoft Office

Job description

WestCare is seeking a qualified professional to provide direct consumer services and QA/QI oversight for the Healthy Start Program. The role focuses on chart reviews, case management oversight, and reporting in compliance with Florida health regulations.

Responsibilities include performance improvement activities, data integrity in the Well Family System, and acting as Program Coordinator when needed. Strong knowledge of HIPAA and trauma-informed care is essential.