QA Operations & Field Quality Analyst

Hyundai Motor Company; Georgia; On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical / Vision / Dental insurance

Paid holidays

Paid time off

401k plan

Job summary

Hyundai Motor Group Metaplant America (HMGMA) is seeking a data‑driven quality analyst to develop, update, and maintain reports that clearly communicate field quality status across multiple timeframes. The role supports management by delivering accurate status updates and proactive insights.

You will respond to data requests, analyze warranty claims, maintain improvement databases, and help drive timely quality improvements across cross‑functional teams in a fast‑paced production environment.

Qualifications

• Bachelor’s degree in Engineering, Engineering Science, Business Administration is required or equivalent preferred.
• 0-5 years of job related experience preferred.
• 1–3 years job related experience in automotive industry desired.

Responsibilities

• Develop, update, and maintain detailed reports for accurate communication of field quality status (Before sales, 3M, 12M, 36M, WM, CPU, and DPU) for management.
• Respond promptly to data requests from supporting departments and cross‑functional teams to expedite quality improvement activities.
• Inform the responsible Improvement Specialist & AM of emerging quality issues based on detailed warranty claim analysis and follow‑up on improvement.
• Coordinate and update improvement database to document improvement activities, implementation dates, and current status of quality issues.
• Analyze field claim data & recall/campaign issue and make necessary input/actions.
• Review warranty field claims for correct processing, request changes as necessary.
• Make EWR (Early Warning Report) for launched models to report and share to HMGMA.
• Meet all other requirements as assigned.

Education

Bachelor’s degree in Engineering, Engineering Science, Business Administration

Job description

Hyundai Motor Group Metaplant America (HMGMA) is seeking a data‑driven quality analyst to develop, update, and maintain reports that clearly communicate field quality status across multiple timeframes. The role supports management by delivering accurate status updates and proactive insights.

You will respond to data requests, analyze warranty claims, maintain improvement databases, and help drive timely quality improvements across cross‑functional teams in a fast‑paced production environment.