Quality Assurance Campaign Associate

Hyundai Motor Group Metaplant America (HMGMA); Ellabell (GA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Flexible work opportunities

Competitive medical/vision/dental insurance

Paid holidays and time off

Job summary

A leading automotive company in Georgia seeks a Quality Assurance Campaign Associate to analyze customer feedback and coordinate quality initiatives. The ideal candidate will have a Bachelor’s degree in Engineering and at least 2 years of experience in the automotive sector. This role offers competitive pay and benefits, including medical and 401k options. Join a dynamic team at a cutting-edge EV production plant.

Qualifications

• Minimum of 2 years of experience in quality assurance within the automotive industry.
• Knowledge of automotive industry quality standards and regulations.

Responsibilities

• Review and analyze warranty, IQS, and other customer feedback.
• Communicate with cross-functional departments to ensure understanding of customer issues.
• Investigate and inform responsible departments of external quality concerns.

Skills

Strong analytical skills

Excellent communication and interpersonal skills

Attention to detail

Ability to work effectively in a team

Education

Bachelor’s degree in Engineering or related field

Tools

MS Office

Job description

Overview

Quality Assurance Campaign Associate at Hyundai Motor Group Metaplant America (HMGMA).

Responsibilities

• Review and analyze warranty, IQS, and other customer feedback to determine priorities for improvement.
• Update customer feedback database with improvement activities and status.
• Communicate with cross-functional departments to ensure understanding of customer issues & improvements.
• Visit suppliers and/or dealers, when required, to investigate and determine countermeasure effectiveness.
• Coordinate and conduct internal campaigns for quality flow-outs to customers and issue reports.
• Investigate and inform responsible departments of external quality concerns. Work with departments to identify root cause, implement containment, and develop countermeasures in a timely manner.
• Check the field’s TSB and create its own TSB once the field campaign is determined.
• Issue reports and presentations regularly to inform customers on progress and results.
• Support and coordinate plant-wide and department-wide quality planning, conferences, and events for external customers.
• Administer, coordinate, and comply with all Business Management System (BMS), Environmental Management System (EMS), and Safety Management System (SMS) requirements.
• Meet all other requirements as assigned.

Job title and description

JOB TITLE: Quality Assurance Improvement

What you will do

• Review and analyze warranty, IQS, and other customer feedback to determine priorities for improvement.
• Update customer feedback database with improvement activities and status.
• Communicate with cross-functional departments to ensure understanding of customer issues & improvements.
• Visit suppliers and/or dealers, when required, to investigate and determine countermeasure effectiveness.
• Coordinate and conduct internal campaign for quality flow-outs to customers and issue report.
• Investigate and inform responsible departments of external quality concerns. Work with departments to identify root cause, implement containment, and develop countermeasures in a timely manner.
• Check the field’s TSB and create its own TSB once the field campaign is determined.
• Issue reports and presentations regularly to inform customers on progress and results.
• Support and coordinate plant-wide and department-wide quality planning, conferences, and events for external customers.
• Administer, coordinate, and comply with all Business Management System (BMS), Environmental Management System (EMS), and Safety Management System (SMS) requirements.
• Meet all other requirements as assigned.

How will you make an impact

HMGMA is the abbreviation of Hyundai Motor Group Metaplant America. It is Hyundai Motor Group's first dedicated EV mass-production plant and is an innovative plant with cutting-edge production technology applied.

What you will bring to the role

Required:

• Bachelor’s degree in Engineering or related field.
• Minimum of 2 years of experience in quality assurance within the automotive industry.
• Strong analytical skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a team environment.
• Knowledge of automotive industry quality standards and regulations.
• Proficient in MS Office and other relevant software.
• Domestic / International travel may be required.

Preferred:

• 1 – 5 years job related experience preferred

What Hyundai can offer you

• HMGMA offers opportunities for growth, work flexibility, competitive pay, and benefits.
• HMGMA benefits include competitive Medical / Vision / Dental insurance, paid holidays, paid time off, and competitive 401k plan.

Other details

• FLSA Classification: Exempt/Salary
• When submitting a resume for this position, I understand that this information may be used to create a registration with the Georgia Department of Labor on Employ Georgia.

HMGMA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Quality Assurance

Industries

• Motor Vehicle Manufacturing

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