Quality Assurance Improvement Manager

Hyundai Motor Group Metaplant America (HMGMA); Illinois; On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Growth opportunities

Flexibility

Competitive pay

Medical/Vision/Dental insurance

Paid holidays

Paid time off

401k plan

Job summary

Hyundai Motor Group Metaplant America (HMGMA) is seeking a Quality Assurance Improvement Assistant Manager to lead QA process development, audits, and cross-functional improvements in our EV production environment.

You will analyze customer complaints, drive corrective actions, and train staff to uphold industry standards while collaborating with suppliers and service teams to ensure high quality outcomes.

Qualifications

• Bachelor's degree in Engineering or related field required.
• Minimum 5 years of automotive QA experience.
• Strong analytical and communication skills.
• Knowledge of automotive quality standards and regulations.
• Proficient in MS Office and related software.

Responsibilities

• Develop and implement QA processes to reduce costs and improve customer satisfaction.
• Analyze customer complaints and implement corrective actions.
• Collaborate with service teams to embed QA into service delivery.
• Conduct regular quality audits and inspections.
• Deliver QA training programs for staff.
• Lead cross-functional quality improvement initiatives with suppliers.
• Develop and monitor quality metrics and KPIs.
• Visit dealerships to investigate complaints and identify root causes.

Skills

Analytical thinking

Communication skills

Team collaboration

Quality assurance

Problem solving

Attention to detail

Education

Bachelor's degree in Engineering or related field

Tools

MS Office

Job description

Hyundai Motor Group Metaplant America (HMGMA) is seeking a Quality Assurance Improvement Assistant Manager to lead QA process development, audits, and cross-functional improvements in our EV production environment.

You will analyze customer complaints, drive corrective actions, and train staff to uphold industry standards while collaborating with suppliers and service teams to ensure high quality outcomes.