QA Manager: Quality Metrics & Continuous Improvement Lead

CVS Health; Salt Lake City (UT); On-site; USD 54,000 - 159,000; Full time

Benefits offered by this job

Comprehensive benefits package

Bonus eligibility

Paid time off

Job summary

CVS Health seeks a QA Leader to guide the QA team, defining testing requirements and plans to ensure high-quality software solutions. You will analyze metrics, report findings, and drive continuous QA improvements across cross-functional partners.

The role emphasizes collaboration, problem-solving, and a growth mindset within a dynamic health care technology environment. Full-time, Utah-based with competitive benefits.

Qualifications

• 5-7 years work experience in a claims or claims audit position.
• Adept at execution and delivery (planning, delivering, and supporting) skills
• Adept at business intelligence
• Adept at problem solving and decision making skills
• Adept at collaboration and teamwork
• Adept at growth mindset (agility and developing yourself and others) skills

Responsibilities

• Leads and manages the QA team by setting strategic objectives and ensuring the implementation of effective quality assurance processes.
• Collaborates with cross-functional teams to define testing requirements, develop test plans, and ensure timely and thorough testing of software products.
• Analyzes testing metrics, provides reports to stakeholders, and drives continuous improvement in QA practices to deliver high-quality and reliable software solutions.

Skills

Claims experience

Execution & delivery

Business intelligence

Problem solving

Collaboration

Growth mindset

Education

Post secondary / high school education

Job description

CVS Health seeks a QA Leader to guide the QA team, defining testing requirements and plans to ensure high-quality software solutions. You will analyze metrics, report findings, and drive continuous QA improvements across cross-functional partners.

The role emphasizes collaboration, problem-solving, and a growth mindset within a dynamic health care technology environment. Full-time, Utah-based with competitive benefits.