QA Manager: Lead Quality, Metrics & CAPA

CVS Health; Lincoln (NE); On-site; USD 54,000 - 159,000; Full time

Job summary

CVS Health is seeking a QA Leader to oversee the QA team, define testing requirements, and drive quality across software products in a full-time role. You will lead cross-functional initiatives, develop test plans, and ensure timely, thorough testing with strong metrics reporting.

The ideal candidate brings 5–7 years in claims auditing/quality roles and excels in driving continuous improvement, collaborating with stakeholders, and delivering high-quality software solutions in a healthcare

Qualifications

• 5-7 years work experience in a claims or claims audit position.
• Adept at execution and delivery (planning, delivering, and supporting) skills
• Adept at business intelligence
• Adept at problem solving and decision making skills
• Adept at collaboration and teamwork
• Adept at growth mindset (agility and developing yourself and others) skills

Responsibilities

• Lead and manage the QA team by setting strategic objectives and ensuring QA process implementation.
• Collaborate with cross-functional teams to define testing requirements and develop test plans.
• Ensure timely and thorough testing of software products; analyze metrics and provide reports to stakeholders.
• Drive continuous improvement in QA practices to deliver high-quality software solutions.

Skills

Execution & delivery

Business intelligence

Problem solving

Collaboration

Growth mindset

Education

Education: Post secondary / high school

Tools

Quality metrics

KPIs

Dashboards

BI tools

Job description

CVS Health is seeking a QA Leader to oversee the QA team, define testing requirements, and drive quality across software products in a full-time role. You will lead cross-functional initiatives, develop test plans, and ensure timely, thorough testing with strong metrics reporting.

The ideal candidate brings 5–7 years in claims auditing/quality roles and excels in driving continuous improvement, collaborating with stakeholders, and delivering high-quality software solutions in a healthcare