QA Manager: Quality & Continuous Improvement

CVS Health; Augusta (ME); On-site; USD 54,000 - 159,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid time off

Retirement savings options

Job summary

CVS Health is seeking a dedicated Quality Assurance Lead to guide a QA team in Augusta, ME. You will collaborate with cross-functional teams to set testing requirements, craft test plans, and ensure rigorous, timely testing of software products.

The role emphasizes use of quality metrics and dashboards, CAPA and continuous improvement, with a base pay range and comprehensive benefits. This position is full-time and on-site in Augusta, Maine.

Qualifications

• 5–7 years work experience in a claims or claims audit position.
• Adept at execution and delivery (planning, delivering, and supporting) skills
• Adept at business intelligence
• Adept at problem solving and decision making skills
• Adept at collaboration and teamwork
• Adept at growth mindset (agility and developing yourself and others) skills

Responsibilities

• Lead and manage the QA team, setting strategic objectives.
• Define testing requirements and develop test plans.
• Ensure timely, thorough testing of software products.
• Analyze testing metrics and report to stakeholders.
• Drive continuous improvement in QA practices.

Skills

QA leadership

Test planning

Cross-functional

Problem solving

Collaboration

Growth mindset

Business intelligence

Education

Post secondary / high school education

Tools

BI tools

Dashboards

Job description

CVS Health is seeking a dedicated Quality Assurance Lead to guide a QA team in Augusta, ME. You will collaborate with cross-functional teams to set testing requirements, craft test plans, and ensure rigorous, timely testing of software products.

The role emphasizes use of quality metrics and dashboards, CAPA and continuous improvement, with a base pay range and comprehensive benefits. This position is full-time and on-site in Augusta, Maine.