QA Lead - Social

Ladders; United States; Remote; USD 148,000 - 222,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) matching program

Generous paid time off

Wellness program offerings

Employee discounts

Performance-based bonus potential

Job summary

Ladders is seeking a QA Lead - Social to own the quality assurance strategy for the social experience in multiplayer games. The role partners with engineering and QA leadership to strengthen testing coverage, improve tooling and automation, and align quality with business priorities.

The ideal candidate has 5+ years in QA for gaming or software, deep backend testing expertise, and experience guiding external QA resources in a fast-moving development environment.

Qualifications

• 5+ years of QA for gaming or software development.
• Proficiency in technical testing for backend systems with minimal player interaction.
• Experience defining QA strategies aligned with business and project needs.
• Experience managing external QA teams effectively.
• Knowledge of gaming social systems such as matchmaking and chat features.
• Strong collaboration and negotiation skills with cross-disciplinary teams.

Responsibilities

• Develop a deep understanding of the product from both player and technical perspectives.
• Create and execute a comprehensive QA strategy for social elements of multiplayer games.
• Identify and proactively address quality issues in processes and toolchains.
• Collaborate with engineering to implement tooling and automation strategies.
• Train and oversee external QA staff in executing QA plans.
• Work with QA leadership to establish and uphold quality assurance standards.

Skills

QA leadership

Backend testing

Test strategy

External QA management

Gaming social systems knowledge

Collaboration & negotiation

Tools

Automation tooling

Job description

For our client, we are seeking a QA Lead - Social to join the team of a leader in the Hospitality & Recreation space.

This role will own quality assurance strategy for the social experience within multiplayer games, with a focus on balancing player experience and technical execution. You will partner closely with engineering and QA leadership to strengthen testing coverage, improve tooling and automation, and keep quality aligned with business priorities. The ideal candidate will bring a strong understanding of backend systems, multiplayer social features, and how to guide external testing resources in a fast-moving development environment.

Location: Remote - US based candidates only, no visa sponsorship available

Compensation: $148,000 – $222,000 annually

Responsibilities

• Develop a deep understanding of the product from both player and technical perspectives
• Create and execute a comprehensive QA strategy for social elements of multiplayer games
• Identify and proactively address quality issues in processes and toolchains
• Collaborate with engineering to implement tooling and automation strategies
• Train and oversee external QA staff in executing QA plans
• Work with QA leadership to establish and uphold quality assurance standards

Qualifications

• 5+ years of experience in QA for gaming or software development
• Proficiency in technical testing for backend systems with minimal player interaction
• Experience defining QA strategies aligned with business and project needs
• Experience managing external QA teams effectively
• Knowledge of gaming social systems such as matchmaking and chat features
• Strong collaboration and negotiation skills with cross-disciplinary teams
• Ability to adapt QA plans based on risk and business needs

Benefits

• Comprehensive medical, dental, and vision coverage
• 401(k) matching program
• Generous paid time off policy
• Wellness program offerings
• Employee discounts on products
• Potential for a performance-based bonus package

Our client is an equal opportunity employer.