QA Lead, Lending & Compliance Operations

SAN-Diego-County-Credit-Union; San Diego (CA); On-site; USD 47,000 - 56,000; Full time

Job summary

SAN-Diego County Credit Union seeks a Quality Assurance Advisor to develop, implement and sustain QA programs ensuring risks are identified, measured and controlled in lending activities. You will verify data, ensure disclosures accuracy, monitor regulatory requirements, and maintain quality service standards while collaborating with Consumer Lending and Compliance.

Requires a BA in Business or related field, 3 years QA or lending experience, and knowledge of federal/state regulations; LoansPQ

Qualifications

• Bachelor’s Degree in Business Administration or related field, or equivalent education or work experience.
• 3 years of quality assurance, operations or process experience in a lending department.
• Working experience in a financial services environment.
• Strong organizational and time management skills.
• Demonstrated experience analyzing data, identifying trends, and recommending solutions.
• Ability to work effectively under pressure and with heavy workloads.
• Strong knowledge of Federal and State regulations
• Competence, knowledge, and understanding of credit union policies and procedures.
• Professional and effective interaction, verbal and written communication skills.
• LoansPQ and/or Symitar experience desirable.

Responsibilities

• Uses proficient knowledge to provide guidance in the design, assessment, implementation and/or administration of moderately complex quality assurance programs, practices and policies.
• Verifies data input in system of record and certify accuracy of disclosures, in accordance with regulatory and credit union requirements.
• Identifies and evaluates quality standards, measurements, and process improvements to ensure they are aligned with internal practices and regulatory requirements.
• Administers quality assurance programs and communicates quality program decisions.
• Prioritize workload to adhere to service level agreements and regulatory timeframes. Maintain communication with Consumer Lending areas to include management regarding status of audits.
• Briefs key stakeholders and management on quality assurance review results, trends, studies, and initiatives, and recommends courses of action.
• Keep current with knowledge of the credit union’s lending updates, criteria, guidelines, procedures, policies and processes.
• Ensure loan documentation is complete and accurate according to credit union policy requirements, lending guidelines and applicable regulations.
• Participate in AML/BSA compliance training as assigned. Adhere to Credit Union AML/BSA policy and procedures including CTR rules and form preparation, identify and refer suspicious activity to the Compliance Department, perform OFAC comparisons, and properly identify individuals in accordance with Branch Operations procedures.

Skills

Quality assurance experience

Organizational skills

Data analysis

Regulatory knowledge

Communication skills

LoansPQ/Symitar experience desirable

Education

Bachelor’s Degree in Business Administration or related field

Tools

LoansPQ

Symitar

Job description

SAN-Diego County Credit Union seeks a Quality Assurance Advisor to develop, implement and sustain QA programs ensuring risks are identified, measured and controlled in lending activities. You will verify data, ensure disclosures accuracy, monitor regulatory requirements, and maintain quality service standards while collaborating with Consumer Lending and Compliance.

Requires a BA in Business or related field, 3 years QA or lending experience, and knowledge of federal/state regulations; LoansPQ