Lending Quality Assurance Specialist

KEMBA Financial Credit Union Inc.; Columbus (OH); On-site; USD 68,000 - 92,000; Full time

Job summary

KEMBA Financial Credit Union Inc. is seeking a Lending Quality Assurance Analyst to ensure accuracy, compliance, and integrity of consumer lending operations.

You will audit loan files, review HELOCs, and oversee end-to-end loan processing QA, validating underwriting decisions and risk adherence. The role emphasizes data-driven insights and collaboration with leadership to improve policies and training.

Qualifications

• College degree or equivalent plus required loan training and certification.
• 3–5 years of experience in consumer lending, underwriting, or quality assurance.
• Strong knowledge of state and federal lending regulations.
• Strong knowledge of credit policies, procedures, industry terminology, and risk management principles.
• Proficiency in lending platforms and data analysis tools.

Responsibilities

• Audits loan files to ensure compliance with policies, procedures, and regulatory requirements.
• Leads QA reviews for real estate secured loans, including HELOCs, ensuring HMDA compliance.
• Oversees end-to-end audits for loan processing and underwriting, driving accuracy and risk management.
• Validates underwriting decisions and adherence to credit policy and risk tolerance.
• Monitors automated decisioning tools and validates credit scoring models.
• Investigates discrepancies and root causes across processes, systems, and staff.
• Implements remediation with department leadership and tracks outcomes.
• Prepares detailed reports on audit findings, trends, and risk exposure.
• Reviews third-party lending vendors for quality and compliance.

Skills

Lending platforms

Data analysis

Quality assurance

Regulatory knowledge

Education

College degree or equivalent

Tools

Data analysis tools

Job description

KEMBA Financial Credit Union Inc. is seeking a Lending Quality Assurance Analyst to ensure accuracy, compliance, and integrity of consumer lending operations.

You will audit loan files, review HELOCs, and oversee end-to-end loan processing QA, validating underwriting decisions and risk adherence. The role emphasizes data-driven insights and collaboration with leadership to improve policies and training.