QA Engineering Manager: Automated Testing Leader (Hybrid)

Crown-Castl; Houston (TX); Hybrid; USD 118,000 - 162,000; Full time

Benefits offered by this job

Healthcare plans

401(k) plan with match

Tuition reimbursement

Scholarship program

Charitable matching

Paid time off

Job summary

Crown Castle is seeking a Manager of Quality Assurance, Software Testing to lead the software testing and QA function for enterprise applications. The role focuses on developing testing strategies, managing QA teams, and driving automation to ensure releases meet quality standards.

The position requires extensive experience in QA leadership, Agile/DevOps practices, and distributed team management, with a hybrid in-office schedule and potential travel.

Qualifications

• Bachelor’s Degree in Software Engineering, Computer Science, Business Administration or equivalent work experience preferred
• Certifications in Quality Assurance preferred
• Five (5)+ years of experience in software quality assurance, software testing, or quality engineering within enterprise application environments
• Three (3)+ years of experience leading QA teams, enterprise testing programs, or test automation initiatives
• Experience implementing automated testing frameworks and quality engineering practices
• Experience managing offshore and geographically distributed QA teams, including resource planning, work coordination, performance management, and delivery oversight across multiple time zones
• Strong knowledge of software testing principles, quality assurance methodologies, and software development lifecycle (SDLC) processes
• Expertise in functional, integration, regression, performance, API, and user acceptance testing practices
• Experience developing and executing enterprise test strategies, test plans, and quality governance frameworks
• Proven ability to design, implement, and scale automated testing solutions using industry-standard test automation tools
• Solid understanding of Agile, Scrum, DevOps, CI/CD pipelines, and quality engineering best practices
• Knowledge of application architecture, system integrations, cloud technologies, and enterprise software platforms
• Experience with defect management, root cause analysis, risk assessment, and release readiness evaluations
• Ability to establish and monitor quality metrics, KPIs, and reporting to drive continuous improvement and informed decision-making
• Strong analytical, problem-solving, and troubleshooting skills with the ability to identify quality risks and recommend practical solutions
• Demonstrated leadership experience in managing, mentoring, and developing QA professionals and testing teams
• Excellent project management and organizational skills with the ability to manage multiple priorities and deadlines simultaneously
• Strong vendor management and stakeholder relationship skills, including oversight of outsourced testing resources
• Effective verbal and written communication skills with the ability to communicate technical concepts to both technical and non-technical audiences
• Ability to influence cross-functional teams and foster a culture of quality, accountability, and continuous improvement
• Knowledge of software security testing, compliance requirements, and risk management practices preferred
• Commitment to delivering high-quality technology solutions that meet business objectives, customer expectations, and operational requirements

Responsibilities

• Lead and manage software testing activities across the application lifecycle.
• Develop and maintain QA standards, testing methodologies, and governance processes.
• Oversee functional, integration, regression, performance, API, and user acceptance testing.
• Drive test automation strategy and increase automated test coverage.
• Manage defect tracking, root cause analysis, and resolution processes.
• Ensure quality controls are integrated into Agile and DevOps delivery practices.
• Assess release readiness and provide quality recommendations for production deployments.
• Develop and report on quality metrics, testing effectiveness, and release performance.
• Partner with business, product, and development teams to ensure requirements are testable and meet quality expectations.
• Manage QA vendors and outsourced testing resources.
• Mentor and develop QA analysts and test engineers.
• Drive continuous improvement initiatives to enhance software quality and delivery

Skills

QA leadership

Test automation

Agile and DevOps

API testing

Performance testing

Defect management

Offshore QA management

Quality governance

Education

Bachelor’s Degree in Software Engineering, Computer Science, Business Administration or equivalent

QA certifications

Tools

Automation frameworks

QA tools

Job description

Crown Castle is seeking a Manager of Quality Assurance, Software Testing to lead the software testing and QA function for enterprise applications. The role focuses on developing testing strategies, managing QA teams, and driving automation to ensure releases meet quality standards.

The position requires extensive experience in QA leadership, Agile/DevOps practices, and distributed team management, with a hybrid in-office schedule and potential travel.