QA Engineer - FinTech & E-commerce Quality Lead

Sound Decisions; Dallas (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

Sound Decisions is seeking a QA Engineer to take ownership of quality across FinTech and e-commerce software, leading test strategy and processes. You will collaborate with product, engineering, and customer-facing teams to design robust tests, automate where possible, and drive release confidence through metrics and continuous improvement.

Ideal candidates bring 5+ years QA experience, experience with Jira, and a strong eye for detail, able to balance hands-on testing with process improvements

Qualifications

• 5+ years of quality assurance experience in software (API-driven and non-API).
• Experience leading or coordinating QA efforts and balancing hands-on work with process improvements.
• Strong FinTech and e-commerce domain knowledge.
• Proficiency with Jira or similar issue-tracking tools.

Responsibilities

• Own and evolve the overall QA strategy, including manual, regression, exploratory, and automated testing approaches.
• Design and execute test plans for new products, enhancements, and existing functionality to validate quality, usability, and reliability.
• Lead a shift-left quality mindset by participating early in planning, refinement, and requirements discussions so issues are identified before release.
• Identify, document, prioritize, and track defects with enough detail for engineering teams to reproduce, isolate, and resolve issues quickly.
• Retest resolved defects and partner with developers to confirm fixes fully address root causes and edge cases.
• Build robust coverage across happy path, non-happy path, and true edge-case scenarios.
• Drive adoption and expansion of test automation, including integrating automated tests into delivery workflows and CI/CD practices where appropriate.
• Provide recommendations to improve regression coverage, test efficiency, tooling, and overall quality processes.
• Monitor and report on issue trends, testing progress, quality risks, and resolution metrics to support better planning and decision-making.
• Partner cross-functionally with product, engineering, implementation, support, and customers to ensure test plans reflect real-world usage and business impact.

Skills

QA leadership

Testing strategy

Defect management

Jira proficiency

Strong communication

Tools

Jira

CI/CD

Git

Job description

Sound Decisions is seeking a QA Engineer to take ownership of quality across FinTech and e-commerce software, leading test strategy and processes. You will collaborate with product, engineering, and customer-facing teams to design robust tests, automate where possible, and drive release confidence through metrics and continuous improvement.

Ideal candidates bring 5+ years QA experience, experience with Jira, and a strong eye for detail, able to balance hands-on testing with process improvements