QA Documentation Auditor: Compliance & Process Improvement

IMS, Inc.; Village of Liverpool (NY); On-site; USD 44,000 - 48,800; Full time

Benefits offered by this job

Benefits begin after 2 months

Weekly pay

Job summary

Immediate Mailing Services, Inc. in Liverpool, NY seeks a Quality Control Documentation Auditor to ensure accuracy, integrity, and compliance of production files and internal records.

You'll review live production files using quality checklists, audit documentation across SharePoint, Jira, HubSpot, and Microsoft Office, and identify defects or gaps.

This full‑time role includes shift differentials for 2nd and 3rd shifts, weekly pay, and benefits beginning after two full months of employment.

Qualifications

• High school diploma or equivalent required; associate or bachelor’s degree preferred.
• 2+ years of experience in documentation review, auditing, or quality assurance.
• Proficiency with SharePoint, Jira, HubSpot, and Microsoft Office Suite.
• Exceptional attention to detail and organizational skills.
• Strong written and verbal communication skills.
• Ability to manage multiple tasks in a deadline‑driven environment.
• Demonstrated ability to collaborate across departments and with leadership.

Responsibilities

• Quality Control & Production Auditing: Inspect materials, in‑process work, and completed production files to ensure compliance with quality standards.
• Documentation Review & Compliance: Audit documentation for accuracy, completeness, and regulatory compliance across platforms.
• Process Improvement & Reporting: Generate quality and audit reports, trend analyses, and summaries for management review.
• Training & Compliance Support: Assist with training staff and updating SOPs and training materials.

Skills

Attention to detail

Documentation auditing

Quality control

Cross-functional collaboration

Education

High school diploma or equivalent

Associate or Bachelor's preferred

Tools

SharePoint

Jira

HubSpot

Microsoft Office

Job description

Immediate Mailing Services, Inc. in Liverpool, NY seeks a Quality Control Documentation Auditor to ensure accuracy, integrity, and compliance of production files and internal records.

You'll review live production files using quality checklists, audit documentation across SharePoint, Jira, HubSpot, and Microsoft Office, and identify defects or gaps.

This full‑time role includes shift differentials for 2nd and 3rd shifts, weekly pay, and benefits beginning after two full months of employment.