QA Director: Payments Quality & Automation

Global Payments; Charlotte (NC); On-site; USD 180,000 - 240,000; Full time

Benefits offered by this job

Competitive salary & benefits

Global exposure

Career growth opportunities

Learning & development

Inclusive team environment

Wellbeing program

Job summary

Global Payments seeks a QA Director to define and drive the quality strategy for critical payment solutions. You will lead enterprise QA efforts, align testing with business goals, and influence multi-team delivery to ensure reliable, high-quality software.

You will manage both manual and automated testing programs, leveraging WebdriverIO and TypeScript, and foster a culture of continuous improvement and stakeholder collaboration.

Qualifications

• Proven experience leading software quality assurance functions, including manual and automated testing strategies.
• Experience developing and executing quality frameworks that improve product stability and customer outcomes.
• Strong leadership with managers and technical teams, driving engagement and performance.

Responsibilities

• Lead enterprise quality strategies that improve product reliability and reduce production risk.
• Drive continuous improvement across testing practices and automation capabilities.
• Shape decisions with meaningful metrics and insights to improve system performance.
• Align testing resources and standards to ensure predictable, high-quality product launches.
• Build and develop high-performing teams with a culture of quality excellence.

Skills

Quality leadership

Automation testing

Test strategy

Metrics-driven

Cross-functional leadership

Education

Master's degree

Tools

WebdriverIO

TypeScript

Job description

Global Payments seeks a QA Director to define and drive the quality strategy for critical payment solutions. You will lead enterprise QA efforts, align testing with business goals, and influence multi-team delivery to ensure reliable, high-quality software.

You will manage both manual and automated testing programs, leveraging WebdriverIO and TypeScript, and foster a culture of continuous improvement and stakeholder collaboration.