QA & Compliance Auditor for VA SSVF Programs

Diocese; Charlotte, Northern (NC, KY); Hybrid; USD 52,000 - 78,000; Full time

Job summary

Diocese in Charlotte, NC is seeking a Quality Assurance (QA) Specialist to safeguard the integrity, compliance, and quality of SSVF program delivery. The role provides independent oversight of case management practices, documentation, and data systems to ensure alignment with VA regulations and grant requirements.

The QA Specialist conducts audits, analyzes program data, identifies risks, and leads CQI initiatives while balancing regulatory adherence with meaningful participant outcomes.

Qualifications

• Undergraduate to bachelor-level degree in a human services field.
• Seven years of relevant experience may substitute for education.
• Experience with SSVF, VA-funded programs, or federally funded grants preferred.

Responsibilities

• Conduct routine and targeted audits of SSVF case files for completeness, accuracy, and compliance.
• Review eligibility, intake assessments, service plans, and exit documentation for timeliness and accuracy.
• Monitor compliance across homelessness prevention, rapid re-housing, and supportive services.
• Perform HMIS data quality checks and validate key data elements.
• Provide coaching and training on documentation standards, compliance, and QA processes.

Skills

Quality Assurance

Audit & Compliance

Case Management

Data Analysis

HMIS Oversight

Education

Bachelor’s degree in Social Work, Human Services, Public Administration, or related field

Job description

Diocese in Charlotte, NC is seeking a Quality Assurance (QA) Specialist to safeguard the integrity, compliance, and quality of SSVF program delivery. The role provides independent oversight of case management practices, documentation, and data systems to ensure alignment with VA regulations and grant requirements.

The QA Specialist conducts audits, analyzes program data, identifies risks, and leads CQI initiatives while balancing regulatory adherence with meaningful participant outcomes.