QA Automation with IVR

Machine Intelligence Technologies, LLC; Columbus (OH); On-site; USD 75,000 - 105,000; Full time

Job summary

MACHINE INTELLIGENCE TECHNOLOGIES LLC in Columbus, OH is seeking a QA Automation Engineer to drive automated testing across web, API, and mobile interfaces. You will leverage Selenium, Java, Cucumber, and Python to build robust test suites and ensure software quality from development through release.

The role requires strong SDLC understanding, experience with Gradle, Maven, Git, and JIRA, and collaboration with cross-functional teams in an Agile environment to optimize testing processes and

Qualifications

• Proficient in all aspects of the Software Development Life Cycle.
• Experience with automated testing and API test automation.
• Familiar with Agile / Scrum methodologies and defect management tools.

Skills

Selenium

Java

Cucumber

Python

API testing

Tools

Rest Assured

SoapUI

Postman

Gradle

Maven

Git

Bit bucket

JIRA

Confluence

qTest

JMeter/Load Runner

Job description

Job Description

• Experience with functional testing automation tools (Selenium, Java, Cucumber, Python) and with API test automation (Rest Assured, SoapUI, Postman)
• Proficient in all aspects of the Software Development Life Cycle
• Proficient knowledge and experience in the following tools: Gradle, Maven, Git, Bit bucket, JIRA, Confluence, qTest, JMeter/Load Runner
• Strong knowledge of contact center operations, digital banking workflows, and backend banking systems.
• Proficient in testing IVR, Live Chat, Web and Mobile applications.
• Experience with enterprise tools such as CCaaS, Operations Desktop, and Admin Tools.
• Strong analytical and problem-solving skills; ability to trace defects across multiple systems.
• Excellent communication and stakeholder management abilities.
• Familiarity with Agile / Scrum methodologies and defect management tools (e.g., JIRA, ALM, etc.).
• Understanding of UAT best practices, test data management, and end-user validation processes.

MACHINE INTELLIGENCE TECHNOLOGIES LLC is an equal opportunity employer inclusive of female, minority, disability and veterans, (M/F/D/V). Hiring, promotion, transfer, compensation, benefits, discipline, termination and all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, citizenship/immigration status, veteran status or any other protected status. MACHINE INTELLIGENCE TECHNOLOGIES LLC will not make any posting or employment decision that does not comply with applicable laws relating to labor and employment, equal opportunity, employment eligibility requirements or related matters. Nor will MACHINE INTELLIGENCE TECHNOLOGIES LLC require in a posting or otherwise U.S. citizenship or lawful permanent residency in the U.S. as a condition of employment except as necessary to comply with law, regulation, executive order, or federal, state, or local government contract