QA Analyst: Web & App Quality & Bug Tracking

Topgolf; Dallas (TX); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Free meals

Health insurance

Dental

Vision

401(k) match

Mental well-being platform

Job summary

Topgolf is seeking a QA Analyst to test and verify software products and applications, working closely with developers, project managers, and stakeholders to identify defects and ensure fixes are delivered promptly.

The role involves analyzing feature designs, writing test plans, executing manual tests, and logging bugs in a tracked system while collaborating with management and development teams to drive projects from development to production.

Qualifications

• Bachelor's Degree in Computer Science or related field required or preferred
• 3+ years of experience in software quality assurance
• 2+ years of experience testing large-scale, consumer-facing web products
• 1+ year of experience with Agile development methodologies
• Strong analytical and problem-solving skills
• Excellent communication and collaboration skills
• Knowledge of software development lifecycle and testing methodologies
• Experience with test automation tools and frameworks is a plus
• Knowledge of bug tracking software, such as Jira
• Experience writing and executing test plans using tools like TestRail or Zephyr

Responsibilities

• Analyze the design of features and improvements to identify edge cases and balance issues (20%)
• Write comprehensive test plans derived from specs, emails, and conversations (20%)
• Execute manual tests on multiple projects simultaneously (20%)
• Log, track, and assign bugs in a bug database, and follow up to ensure issues are reviewed and addressed in a timely manner (20%)
• Guide projects to completion from Development to Production (5%)
• Interface with management and development teams (5%)
• Support Customer Service to resolve field issues and maintain live products (5%)
• Support Operations to resolve stop-ship issues immediately (5%)

Skills

Software QA

Analytical thinking

Communication

Collaboration

Agile

Education

Bachelor's Degree in Computer Science or related field

Tools

Jira

TestRail

Zephyr

Job description

Topgolf is seeking a QA Analyst to test and verify software products and applications, working closely with developers, project managers, and stakeholders to identify defects and ensure fixes are delivered promptly.

The role involves analyzing feature designs, writing test plans, executing manual tests, and logging bugs in a tracked system while collaborating with management and development teams to drive projects from development to production.