QA Analyst

Topgolf Payroll Services; Dallas (TX); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Free Play & 1/2 price food!

Health, dental, vision, 401(k) team

Job summary

Topgolf is seeking a QA Analyst to test and verify software products to ensure quality standards are met. You will collaborate with developers, project managers, and stakeholders to identify defects and ensure timely fixes.

This role focuses on crafting test plans, executing manual tests across multiple projects, and logging issues in Jira. You will support operations and customer service to resolve live issues and help production deployments.

Qualifications

• Bachelor’s degree in Computer Science or related field.
• 3+ years of experience in software quality assurance.
• 2+ years of experience testing large-scale, consumer-facing web products.
• 1+ year of experience with Agile development methodologies.
• Strong analytical and problem-solving skills.

Responsibilities

• Analyze the design of features and improvements to identify edge cases and balance issues.
• Write comprehensive test plans derived from specs, emails, and conversations.
• Execute manual tests on multiple projects simultaneously.
• Log, track, and assign bugs in a bug database, and follow up to ensure issues are reviewed and addressed in a timely manner.
• Guide projects to completion, from the Development environment to Production.
• Interface with management and the development teams.
• Support Customer Service to help resolve field issues and maintain live products.
• Support Operations to help resolve all stop-ship issues immediately.

Skills

Analytical thinking

Communication skills

Collaboration

Problem-solving

Education

Bachelor’s Degree in Computer Science or related field

Tools

Jira

TestRail

Zephyr

Job description

The QA Analyst will be responsible for testing and verifying software products and applications to ensure that they meet the company's quality standards. The successful candidate will work closely with developers, project managers, and other stakeholders to identify defects and ensure that they are fixed in a timely manner.

Job Responsibilities

• Analyze the design of features and improvements to identify edge cases and balance issues (20%)
• Write comprehensive test plans derived from specs, emails, and conversations (20%)
• Execute manual tests on multiple projects simultaneously (20%)
• Log, track, and assign bugs in a bug database, and follow up to ensure that issues are reviewed and addressed in a timely manner (20%)
• Guide projects to completion, from the Development environment to Production (5%)
• Interface with management and the development teams (5%)
• Support Customer Service to help resolve field issues and maintain live products (5%)
• Support Operations to help resolve all stop-ship issues immediately (5%)

Critical Skills & Experience Requirements

• Bachelor’s Degree in Computer Science or related field (Req)
• 3+ Years of experience in software quality assurance (Pref)
• 2+ Years of experience testing large-scale, consumer-facing web products (Pref)
• 1+ Year of experience with Agile development methodologies (Pref)
• Strong analytical and problem-solving skills
• Excellent communication and collaboration skills
• Knowledge of software development lifecycle and software testing methodologies
• Experience with test automation tools and frameworks is a plus
• Knowledge of bug tracking software, such as Jira
• Experience writing and executing test plans using software such as TestRail or Zephyr

Benefits

• Free Play & 1/2 price food!
• Health, dental, vision, 401(k) team member match, free mental well-being platform – and that’s just for starters for those who qualify.
• View team member benefits here.

EEO Statement

Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve. Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.

Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Our Promises to our Team Members

• A PLAYFUL ENVIRONMENT where you can make new friends
• A SAFE PLACE where you can BE YOUR FULL SELF every day
• CLEAR DIRECTION and tools to do your job
• An opportunity TO LEARN & GROW
• To LISTEN & ACT when you speak up
• We will NEVER STOP IMPROVING
• Dealing with some stuff? We offer FREE Mental Health Benefits for everyone.
• See Why You're Better off at Topgolf
• We believe in the Unlimited Power of Play and work hard to create Moments That Matter for Everyone.