QA Analyst

Topgolf; Dallas (TX); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Free meals

Health insurance

Dental

Vision

401(k) match

Mental well-being platform

Job summary

Topgolf is seeking a QA Analyst to test and verify software products and applications, working closely with developers, project managers, and stakeholders to identify defects and ensure fixes are delivered promptly.

The role involves analyzing feature designs, writing test plans, executing manual tests, and logging bugs in a tracked system while collaborating with management and development teams to drive projects from development to production.

Qualifications

• Bachelor's Degree in Computer Science or related field required or preferred
• 3+ years of experience in software quality assurance
• 2+ years of experience testing large-scale, consumer-facing web products
• 1+ year of experience with Agile development methodologies
• Strong analytical and problem-solving skills
• Excellent communication and collaboration skills
• Knowledge of software development lifecycle and testing methodologies
• Experience with test automation tools and frameworks is a plus
• Knowledge of bug tracking software, such as Jira
• Experience writing and executing test plans using tools like TestRail or Zephyr

Responsibilities

• Analyze the design of features and improvements to identify edge cases and balance issues (20%)
• Write comprehensive test plans derived from specs, emails, and conversations (20%)
• Execute manual tests on multiple projects simultaneously (20%)
• Log, track, and assign bugs in a bug database, and follow up to ensure issues are reviewed and addressed in a timely manner (20%)
• Guide projects to completion from Development to Production (5%)
• Interface with management and development teams (5%)
• Support Customer Service to resolve field issues and maintain live products (5%)
• Support Operations to resolve stop-ship issues immediately (5%)

Skills

Software QA

Analytical thinking

Communication

Collaboration

Agile

Education

Bachelor's Degree in Computer Science or related field

Tools

Jira

TestRail

Zephyr

Job description

The QA Analyst will be responsible for testing and verifying software products and applications to ensure that they meet the company's quality standards. The successful candidate will work closely with developers, project managers, and other stakeholders to identify defects and ensure that they are fixed in a timely manner.

Job Responsibilities

• Analyze the design of features and improvements to identify edge cases and balance issues (20%)
• Write comprehensive test plans derived from specs, emails, and conversations (20%)
• Execute manual tests on multiple projects simultaneously (20%)
• Log, track, and assign bugs in a bug database, and follow up to ensure that issues are reviewed and addressed in a timely manner (20%)
• Guide projects to completion, from the Development environment to Production (5%)
• Interface with management and the development teams (5%)
• Support Customer Service to help resolve field issues and maintain live products (5%)
• Support Operations to help resolve all stop-ship issues immediately (5%)

Critical Skills & Experience Requirements

• Bachelor's Degree in Computer Science or related field (Req)
• 3+ Years of experience in software quality assurance (Pref)
• 2+ Years of experience testing large-scale, consumer-facing web products (Pref)
• 1+ Year of experience with Agile development methodologies (Pref)
• Strong analytical and problem-solving skills
• Excellent communication and collaboration skills
• Knowledge of software development lifecycle and software testing methodologies
• Experience with test automation tools and frameworks is a plus
• Knowledge of bug tracking software, such as Jira
• Experience writing and executing test plans using software such as TestRail or Zephyr

Benefits

Free Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform - and that's just for starters for those who qualify. View team member benefits here.

ADA

The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.

EEO Statement

Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve.

Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.

Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.